Officer I

TWENTY-NINE PALMS BAND OF MISSION INDIANS•Coachella, CA

11d•Onsite

About The Position

This position is responsible for protecting Spotlight 29 and Tortoise Rock Casino, or other Tribal property against fire, theft, vandalism, and illegal entry by performing standby and security functions. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Requirements

Must possess a high school diploma or equivalent.
Should possess 1-3 months related experience and/or training; or equivalent combination of education and experience.
Must pass periodic random drug screens
Must pass pre-employment physical
Must be able to pass background suitability investigation
Must obtain a Tribal Gaming License
Must provide proof of eligibility to work in the United States within 72 hours of employment
Must obtain and maintain CPR First Aid Certification
Must possess and maintain a current CA guard card
Must possess a Baton permit
Must possess a Pepper Spray permit

Responsibilities

Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
Provide general security services for the protection of tribal members, employees, guests and tribal property.
Document suspicious persons and/or activities on prescribed departmental forms.
Perform gaming related standbys, carries out chip transfers, and stands security posts.
Inspect assigned areas for security and/or safety breaches and reports any potential situations to supervisor.
Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons.
Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
Regulate vehicle and pedestrian traffic at Casino to maintain orderly flow.
Possess knowledge of Casino services and promotions and the location thereof.
Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS)
Present a positive image of the Casino to its guests and vendors and to assist them as required.
Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
Perform any other duties that may be assigned from time to time.