Officer, Branch Manager I

Vast Bank-posted about 23 hours ago
Full-time • Manager
Onsite • Tulsa, OK
101-250 employees
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Vast Bank is looking to hire an Officer, Branch Manager I! About Vast Bank Since February of 1982, we've been a financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 40 years, we've built a legacy on personal service, flexibility, strength, and integrity. Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 40 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience. We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package: Comprehensive benefits package & 401(k) match Professional development- opportunities for advancement! Tuition assistance Transit reimbursement Paid time off & more! Qualifications Summary Of Role The Banking Center Manager I is responsible for generating, maintaining, and servicing profitable business and retail customer relationships while ensuring effective daily operations of the banking center(s). This includes staff management, customer service, controls, compliance, facilities management, sales and retention. They will work closely with SVP, Branch Operations Manager, to achieve the bank’s overall strategic plan for sales, service and business development.

  • Proactively manage deposit and loan portfolio in an effort to retain and grow deposits and loans
  • Promote a network with internal support areas and develop partnerships with other lines of business such as commercial and treasury.
  • Generate, maintain, and service profitable business and retail customer relationships.
  • Maximize banking center profitability by monitoring income and expenses.
  • Manage staff including recruitment, coaching, disciplinary actions, performance evaluations, and time sheet approvals.
  • Ensure regulatory compliance standards are met.
  • Plan, organize, direct, and control banking center activities and operations, including quality control and audits.
  • Ensure adherence to Vast Bank’s policies and procedures by all staff.
  • Handle customer service requests including new account openings, safe deposit transactions, and loan applications.
  • Ensure timely, friendly, accurate, teller and banker processes.
  • Resolve customer issues in a timely manner.
  • Coordinate sales and operational strategies with the Branch Operations Manager.
  • Communicate important information to staff members promptly.
  • Diagnose and develop action plans to address branch inefficiencies.
  • Maintain a professional atmosphere within the banking center.
  • Maximize customer satisfaction and ensure quality service standards are met by staff through consistent coaching and training.
  • Adhere to meeting routines set by the Branch Operations Manager.
  • Resolve branch exceptions in a timely manner (teller, banker, loan)
  • 2-3 years of banking experience with a strong background in financial institution operating policies and procedures.
  • A minimum of 1 years of consumer lending authority, including real estate.
  • Excellent leadership and team building skills.
  • Strong analytical and problem-solving skills, with the ability to diagnose and resolve critical situations.
  • Receive and maintain NMLS certification
  • Bachelor’s Degree in Business Administration, Finance, Accounting, Economics, or other related fields or equivalent on the job experience (5+ years)
  • NMLS
  • Knowledgeable of banking regulations, controls and procedures.
  • Coordinate, direct and plan work activities for self and others.
  • Strong leadership and team management skills.
  • Excellent communication skills.
  • Flexible and adaptable; able to work in ambiguous situations.
  • Strong time management, organization and prioritization skills
  • Comprehensive benefits package
  • 401(k) match
  • Professional development- opportunities for advancement!
  • Tuition assistance
  • Transit reimbursement
  • Paid time off
  • & more!
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