Office & Travel Manager

Eataly North America•New York, NY

1d•$68,000 - $72,000•Onsite

About The Position

We’re seeking a proactive and detail-oriented Office and Travel Manager to help drive the success of our NYC corporate office. The Office and Travel Manager is the first point of contact for visitors and callers, responsible for creating a welcoming environment and providing administrative support to ensure efficient office operations. In this role, you’ll be the central force behind a welcoming workplace, ensuring day-to-day operations run smoothly.

Requirements

Detail-oriented, organized, and demonstrated ability to manage multiple priorities
Proficiency in Microsoft Office, strong knowledge of Excel
Proactive with a strong sense of urgency
Experience in office management, employee experience, operations, or related roles
A genuine passion for creating great workplace experiences
Excellent verbal and written communication and interpersonal skills
Available to work onsite from our NYC office
Previous experience working with SAP Concur, Navan, or other travel system
Must be able to lift 25 pounds
Must be able to lift and bend to restock pantries and supply room.
Must be able to be on your feet throughout the day, walking around two floors to ensure the space is clean and tidy and comfortable.

Nice To Haves

Experience with corporate relocation preferred
Experience in an office support role
Bilingual in English and Spanish preferred

Responsibilities

Manage the day-to-day operations of our two-floor NYC office to ensure a clean, comfortable, and inviting workspace.
Act as the first point of contact to observe and troubleshoot facilities-related issues.
Track and manage office-related budgets, orders, and inventory.
Greeting and assisting visitors in a professional and friendly manner.
Manage the office cleaning schedule and coordinate with the cleaning service.
Answer, screen, and route incoming phone calls promptly and courteously.
Maintain a clean and organized front desk and reception area.
Manage incoming and outgoing mail, packages, and deliveries, including monitoring both floors for deliveries and informing the appropriate employees.
Schedule and confirm appointments, meetings, and conference room bookings.
Maintain visitor logs and issue security badges as required.
Manage conference room bookings and general office scheduling.
Assist with administrative tasks such as filing, data entry, mailings and document preparation.
Assist with office engagement activities such as lunches and special events.
Monitor inventory in supply room and order office supplies to ensure adequate inventory.
Coordinate with internal departments to support daily operations.
Provide relocation support, including sourcing and reserving housing (temporary and long-term) for employees who relocate.
Manage incoming and outgoing mail, packages, and deliveries across both floors, notifying employees promptly of deliveries.
Work with building super to proactively resolve facility related issues.
Ensure compliance with workplace safety regulations and emergency procedures.
Prepare workstations for new hires.
Book travel, including flights and hotels for larger meetings and events.
Manage the Concur and Navan travel platforms, including reconciliation with finance and keeping data in the system up to date.
Assist with seating arrangements and office layout changes.
Maintain conference rooms and shared spaces such as pantry and kitchens.
Support new hire orientation for corporate and stores, including printing badges and onboarding assistance.
Assist with planning of larger corporate meetings and holiday party.
Walk both floors, daily, to asses building and employee needs.
Assist with special projects and administrative tasks as needed.
Provide back-up support for the executive assistant.