Office Technician - North Platte

State of Nebraska • North Platte, NE

4d • $15

About The Position

Join the State of Nebraska’s Division of Children and Family Services as an Office Technician! Are you ready to start your career with a role that offers both professional growth and the opportunity to make a meaningful impact? The State of Nebraska is hiring an Office Technician to provide vital clerical support for the Division of Children and Family Services. This is the perfect entry-level opportunity for someone with a passion for helping others and a desire to build a career in public service.

Requirements

• Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.
• A valid driver’s license or the ability to provide independent authorized transportation
• Basic knowledge of office tasks like filing, scanning, and data entry.
• Good customer service skills – able to work with the public politely and professionally.
• Comfortable using computers and common programs like Microsoft Word and Excel.
• Clear communication skills, both in speaking and writing.
• Able to stay organized and manage multiple tasks at once.
• Pays attention to detail, especially when entering information or handling documents.
• Can keep information private, especially when working with sensitive cases.
• Willing and able to drive clients, including children, safely when needed.
• Works well with a team and takes direction from supervisors.

Nice To Haves

• Experience providing customer service or working with the public in a professional setting.
• Familiarity with office equipment, answering phones, and using software such as Microsoft Office (Word, Excel).
• Experience with data entry or working in databases.
• Comfortable transporting clients or coordinating logistics, particularly for sensitive populations, with attention to safety and confidentiality

Responsibilities

• Provide Front Desk Support
• Greet and assist clients and visitors.
• Answer and route incoming calls.
• Monitor lobby activity and ensure a professional environment.
• Administrative Case Support
• Perform data entry for all case management functions.
• Handle data entry related to legal actions.
• Print, scan, fax, and file case documents.
• ICWA Notice Processing
• Prepare and send ICWA (Indian Child Welfare Act) notices to appropriate tribes.
• Ensure accurate and timely communication in compliance with legal requirements.
• Vehicle Fleet Management
• Manage scheduling, maintenance, and usage logs for agency-owned vehicles.
• Coordinate vehicle availability for staff transportation needs.
• Support Staff with Referrals and Coordination
• Assist staff in creating and submitting service referrals for clients.
• Coordinate logistics and paperwork related to service provision.
• Occasional Transportation Duties
• Transport state wards to appointments or services as needed.
• Maintain records of transportation activities.
• General Office Duties
• Maintain office supplies and organize common areas.
• Support team members with special projects or urgent administrative needs.
• Ensure confidentiality and accuracy in all documentation.

Benefits

• 156% state-matched retirement contribution
• 13 paid holidays
• Generous leave benefits
• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF)
• 79% employer-paid health insurance
• Dental and vision coverage
• Employer-paid $20,000 life insurance
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed