Office Technician

LGS Recreation (Los Gatos-Saratoga Community Education & Recreation)•Saratoga, CA

38d

About The Position

Under supervision of the Senior Office Technician, responsible for program registration, issuing credit and /or refund vouchers, answering phones, contacting registrants regarding cancellations and possible transfers and greeting the public.

Requirements

Two-year certificate from college or technical school; or one-year related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Class C California Driver's License
Must be able to type at least 45 words per minute.
Operate a variety of office equipment including computer, printer, copy machine, postage meter, fax machine, etc.

Responsibilities

Provides primary support for answering phones, directing calls or responding to caller questions. Update telephone messages.
Greets public and instructors, responding to needs or queries as the occasion requires.
Processes mail-in, phone-in and walk-in registration for all programs
Assists with notification of participants of class cancellations and any other changes.
Proofs and edits quarterly program brochures to insure accuracy.
Completes copying for program instructors as directed.
Orders and maintains office and printer supplies.
Prints and/or e-mails rosters and/or attendance sheets to/for instructors as requested.
Collects information and performs data entry.
Maintains the website and other social media sites.
Maintains files and records so they remain updated and easily accessible.
Assists in training of new staff on office procedures, office equipment, office software and over-all duties.
Monitors the pick-up of payroll checks and mails all remaining checks at end of business day.
Assists contractors with set-up and breakdown for classes as directed by supervisor.
Delivers mail and/or packages to post office as required.