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Under the supervision of the Office Services Supervisor ll, the Office Technician (OT), in the Community Care Licensing Division, Adult and Senior Care Program, provides all clerical support, gathers statistics; types various types of memoranda & reports; answers & screens calls from the public; makes travel arrangements; prepares travel claims & monthly travel summary reports; completes billing & record keeping functions for office civil penalty system; has knowledge of office equipment & arranges for repair/maintenance of equipment as needed; maintains contact with Department personnel, outside agencies & the general public. Must be able to assist with the workload demands of the office.