Office Support Tech

Uhs • Reno, NV

257d • $16 - $25

About The Position

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience.

Requirements

• High school diploma.
• 2-4 years' experience in a medical insurance office.
• Ability to effectively communicate in English, both verbally and in writing.

Nice To Haves

• Excellent computer skills.
• Proficient in Microsoft Office products including Word and Excel.
• Customer service experience both direct and phone.
• Ability to be innovative and take initiative.
• Excellent communication and customer service skills.

Responsibilities

• Performs daily clerical and technical support.
• Duties include filing, reception, and incoming and outgoing mail handling.
• Data entry and capitation checks reconciliation.
• Preparing and presenting Excel spreadsheets.
• Composing letters and client documents for distribution and project support.
• Supports the Management Team and other departments to ensure accuracy, quality, and integrity of services delivered to members.
• Ensures high performance levels for the department.
• Resolves escalated issues and assigned special projects.
• Develops quality and compliance tracking tools.
• Modifies processes, policies, and procedures to achieve and maintain consistent compliance with Federal, State, and accrediting regulations and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED