Office Support Coordinator

Airgas-posted 2 months ago
Full-time
Levittown, PA
5,001-10,000 employees
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The associate must possess excellent customer service skills and provide comprehensive administrative support for the sales team. Airgas is Hiring for a Office Support Coordinator in Levittown, PA! At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture. We are looking for you! Strong passion for fostering an environment of Diversity, Inclusion and Respect. Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty.

  • Accept inbound calls and use computerized telephone directories to find telephone numbers that callers request and make connections for calls.
  • Inventory, storing and distributing various office supplies.
  • Produce and distribute correspondence memos, letters, faxes, and forms.
  • Post mail throughout the day in preparation for mail pickup.
  • Sort and distribute mail and packages.
  • Send UPS packages upon request.
  • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
  • Run various reports for sales and sales management as requested.
  • Enter Quotes & Orders.
  • Look up tracking and estimated ship dates for Orders.
  • Greet visitors - sign them in and provide a visitors badge.
  • Schedule meeting rooms upon request.
  • Collect, sort, and store pick tickets and pick up orders.
  • Prepare office event flyers upon request.
  • Provide computer and phone support to the sales team.
  • Provide backup support in a team member's absence.
  • Special projects – as assigned by management.
  • High School Diploma or GED equivalent required.
  • Any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Working experience with direct customer contact / customer service preferred.
  • Organizational and Time Management Skills.
  • Exceptional Communication: Strong written and verbal communication.
  • Attention to Detail/ Problem-Solving.
  • Adaptability and Flexibility.
  • Customer Service/Interpersonal Skills.
  • Proactivity and Initiative / Energetic.
  • Mastery of Office Software: High proficiency in the relevant office suite (e.g., Microsoft Office Suite or Google Workspace), especially in programs like Word/Docs, Excel/Sheets (for tracking and reporting), and Outlook/Calendar (for scheduling).
  • Familiarity with Office Systems: Experience with tools like CRM (Customer Relationship Management) systems.
  • Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance.
  • Vacation, Sick, Paid Holidays.
  • 401(k) Retirement Plan with company match.
  • Tuition Assistance.
  • Progressive parental leave package for eligible Airgas parents.
  • Discounted college tuition for employees’ dependents.
  • Airgas Scholarship Program.
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