Office Support Coordinator

Airgas-posted 2 months ago
Full-time
Levittown, PA
5,001-10,000 employees
Building Material and Garden Equipment and Supplies Dealers
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Airgas is Hiring for a Office Support Coordinator in Levittown, PA! The associate must possess excellent customer service skills and provide comprehensive administrative support for the sales team. We are looking for you! Strong passion for fostering an environment of Diversity, Inclusion and Respect. Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty.

  • Accept inbound calls and use computerized telephone directories to find telephone numbers that callers request and make connections for calls.
  • Inventory, storing and distributing various office supplies.
  • Produce and distribute correspondence memos, letters, faxes, and forms.
  • Post mail throughout the day in preparation for mail pickup.
  • Sort and distribute mail and packages. Send UPS packages upon request.
  • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
  • Run various reports for sales and sales management as requested.
  • Enter Quotes & Orders.
  • Look up tracking and estimated ship dates for Orders.
  • Greet visitors - sign them in and provide a visitors badge.
  • Schedule meeting rooms upon request.
  • Collect, sort, and store pick tickets and pick up orders.
  • Prepare office event flyers upon request.
  • Provide computer and phone support to the sales team.
  • Provide backup support in a team member's absence.
  • Special projects - as assigned by management.
  • High School Diploma or GED equivalent required.
  • Any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Working experience with direct customer contact / customer service preferred.
  • Organizational and Time Management Skills.
  • Exceptional Communication: Strong written and verbal communication.
  • Attention to Detail/ Problem-Solving.
  • Adaptability and Flexibility.
  • Customer Service/Interpersonal Skills.
  • Proactivity and Initiative / Energetic.
  • Mastery of Office Software: High proficiency in the relevant office suite (e.g., Microsoft Office Suite or Google Workspace), especially in programs like Word/Docs, Excel/Sheets (for tracking and reporting), and Outlook/Calendar (for scheduling).
  • Familiarity with Office Systems: Experience with tools like CRM (Customer Relationship Management) systems.
  • Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance.
  • Vacation, Sick, Paid Holidays.
  • 401(k) Retirement Plan with company match.
  • Tuition Assistance.
  • Benefits Start after 30 days of employment.
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