Office Support Assistant

Help at Home-posted about 1 month ago
Full-time • Entry Level
New Castle, PA
5,001-10,000 employees
Nursing and Residential Care Facilities
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Help at Home is hiring an Office Support Assistant! Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities. Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training. The Administrative Assistant provides general administrative support for the branch and/or department daily operations. This includes, but is not limited to: caregiver onboarding, caregiver compliance, and general office duties. This role reports directly to the Branch Manager. Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas. We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.

  • Greeting office visitors.
  • Responding to phone inquiries.
  • Filing.
  • Fax management.
  • Supply requisition.
  • Processing incoming and outgoing mail/e-mail.
  • Accessing or administering systems that organize our data.
  • Caregiver onboarding assistance.
  • Caregiver compliance tracking and updating.
  • Assistance with caregiver/client scheduling.
  • Data entry into company database systems.
  • Coordinating materials for meetings, interviews, training sessions, and other activities.
  • Always maintains the confidentiality of client, caregiver, and agency information.
  • Performs other job-related duties as assigned.
  • Intermediate level computer skills, including creating and modifying documents using Microsoft products (e.g. Word, Excel, PowerPoint).
  • Ability to key quickly and accurately.
  • Strong communication skills, oral and written.
  • Excellent interpersonal skills.
  • Strong attention to detail.
  • High School Diploma or GED required.
  • Prior office experience is preferred, including experience with organizing information and working with databases.
  • Ability to remain in a stationary position for extended periods of time.
  • Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
  • Ability to communicate effectively and clearly with others to exchange information.
  • Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.
  • We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful.
  • Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.
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