Office Support Assistant - University of Illinois Extension

University of Illinois-posted about 1 year ago
Full-time • Entry Level
Metropolis, IL
Educational Services
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The Office Support Assistant at the University of Illinois Extension plays a crucial role in supporting the Extension office's operations under the supervision of the County Director. This position involves a variety of clerical and administrative tasks aimed at enhancing the efficiency of the office and ensuring effective communication with clients and staff. The role is integral to the Extension's mission of providing educational programs that improve the quality of life for individuals and communities in Illinois.

  • Serve as primary staff to open and close the unit offices.
  • Act as the first point of contact for the office by answering telephone calls and assisting walk-in clients.
  • Assist in gathering, opening, and distributing mail to staff.
  • Support County Director, Unit Educators, and program support staff with clerical needs for programming, such as preparing materials, making copies, and assisting with room reservations.
  • Maintain all county mailing and email lists.
  • Assist volunteer groups with clerical needs as directed by staff.
  • Report and transfer all fiscal expenditure/receipt documents as directed to Unit Office Support Specialist.
  • Replenish funds in postage meter and manage postal systems.
  • Solicit and handle donations, including updating the database, preparing deposits, and generating receipts.
  • Work with office staff on office supplies, educational supplies, and equipment ordering for the county offices.
  • Perform other duties as assigned.
  • High school diploma or equivalent.
  • Six months of experience in office/clerical activities, including use of computer systems.
  • Working knowledge of clerical and office environment.
  • Capacity to communicate with a wide variety of people in a pleasant and composed manner.
  • Skill in working independently and as part of a professional office team.
  • Good listening skills.
  • Computer experience, including Microsoft Office Suite.
  • Full-time Civil Service position with a salary driven by collective bargaining agreement.
  • Entry-level salary of $36,901.80.
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