Office Supervisor

Akin Care Senior Services•Princeton, NJ

51d

About The Position

Behind every outstanding caregiver visit is an organized, efficient office. As our Office Supervisor, you’ll be the operational linchpin—streamlining processes, lead the office team in excellent Customer Service, ensure supplies are stocked, assist the Executive Director as needed and communication flows effortlessly between field staff, clients, and leadership. Why You’ll Love Working Here Competitive salary with merit-based raises Monday - Friday hours with generous PTO Supportive leadership that values your ideas and invests in professional development Clear advancement paths into HR, Finance, or Operations leadership

Requirements

2+ years of office management, medical practice management, or healthcare administration experience (home-care or hospice a plus).
Confident with Microsoft 365, and cloud-based scheduling/EMR platforms.
Organized multitasker who can pivot from payroll questions to supply orders without losing focus.
Professional, friendly communicator—written and verbal—with all levels of staff and clientele.

Nice To Haves

home-care or hospice a plus

Responsibilities

Customer Service - Be the first point of contact with our clients and caregivers. Answer phones and manage all office communication. Ensure communication runs smoothly between office staff and caregivers. Work closely with the agency Director to ensure clients are taken care of quickly and efficiently.
Office and Schedule Management - assist with caregiver scheduling and on call assistance when needed.
Process & Policy Builder – Partner with HR to update SOPs, onboarding checklists, and safety protocols that meet state home-care regulations. Work with nursing and caregivers to ensure proper documentation per regulations.
Marketing and social media - Work with the marketing team to assist with social media postings, event flyers and mailings.