OFFICE SUPERVISOR (FT; 40hrs/wk) - Temple Physicians Inc. @ Palmer Park

Temple University Health SystemPhiladelphia, PA
21h

About The Position

Supervises staff within a physician's office under the direction of the Practice Manager. Ensures that office is properly staffed and that all functions are consistently performed in a timely fashion while ensuring quality patient care and satisfaction. Resolves problems, answers questions, supplies and/or obtains information for staff, patients and TPI administration. Responsible for overseeing day-to-day operations of a Physician Practice. Responsibilities include ensuring that the scheduling, patient registration/reception, clinical care, and patient check-out/discharge processes are completed in a professional manner in accordance with established protocol. This position is also responsible for office billing and collections, ensure compliance with cash handling policies/procedures, purchasing supplies, and managing expenses. Responsibility for practice operations, including employee scheduling and development, physician scheduling, maintenance of medical records and files, updates electronic medical records as appropriate, patient satisfaction and quality management are significant aspects of the work.

Requirements

  • High School Diploma or Equivalent Required
  • 2 years experience in a physician's office Required

Nice To Haves

  • Associate's Degree Preferred
  • Bachelor's Degree Preferred or
  • Combination of relevant education and experience may be considered in lieu of degree Required
  • 1 year experience in a supervisory role Preferred

Responsibilities

  • Supervises staff within a physician's office
  • Ensures that office is properly staffed
  • Ensures quality patient care and satisfaction
  • Resolves problems, answers questions, supplies and/or obtains information for staff, patients and TPI administration
  • Overseeing day-to-day operations of a Physician Practice
  • Ensuring that the scheduling, patient registration/reception, clinical care, and patient check-out/discharge processes are completed in a professional manner in accordance with established protocol
  • Office billing and collections
  • Ensure compliance with cash handling policies/procedures
  • Purchasing supplies
  • Managing expenses
  • Employee scheduling and development
  • Physician scheduling
  • Maintenance of medical records and files
  • Updates electronic medical records as appropriate
  • Patient satisfaction and quality management

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

1-10 employees

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