Office Supervisor

University Clinical Health • Memphis, TN

3d

About The Position

The Office Supervisor is responsible for administrative, supervision, and managerial functions of the day-to-day operations of University Clinical Health’s Plastic Surgery practice. The Supervisor will focus on providing high-quality care to our patients and physicians through organization and leadership. A successful Office Supervisor will be someone whose administrative and clinical expertise contributes to the provision of excellent healthcare services.

Requirements

• High school diploma required
• 3 -5 years of experience in a Medical Practice environment Required
• 1 - 2 years of supervisory experience in a medical or ambulatory care setting Preferred
• Demonstrated experience in scheduling, authorization and referrals in a Medical practice Required
• Knowledge of Epic system Preferred

Nice To Haves

• Bachelor’s degree Preferred
• 1 - 2 years of supervisory experience in a medical or ambulatory care setting Preferred
• Knowledge of Epic system Preferred

Responsibilities

• Manage and coordinate activities of front desk and surgery scheduling employees in the Plastic Surgery department
• Engage in services related to patient care such as check-in and check-out, charge entry, registration, and payment transactions.
• Manage incoming referrals
• Ensure patients have appropriate prior authorization for upcoming surgery
• Manage and coordinate administrative services such as expense management, safety, payroll, office equipment needs, and purchasing
• Establish uniform procedures and practices to maintain efficiency in workflow
• Serve as the subject matter expert of insurance requirements for surgical practice
• Responsible for detailing the missing charge report, charge lag, POS collections, on-site IT initial support and decision-maker

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED