OhioHealth-posted 7 months ago
Full-time • Entry Level
Columbus, OH
Ambulatory Health Care Services

This position is responsible for overseeing the processes of the department on a daily basis and to ensure effective operations.

  • Supervises office staff may include positions such as registration, clerical, administrative, unit coordinator, etc.
  • Manages workflow and delegates duties.
  • Assists manager with interviewing, hiring, training, and performance evaluations.
  • Provides leadership, direction and coaching to staff to help reach potential.
  • Trains new office staff.
  • Assists manager with daily operational needs as required.
  • Attends meetings in absence of manager.
  • Acts as resource and/or escalation point for staff, physicians, employees and managers.
  • If not maintaining/processing time sheets/payroll, oversees it.
  • Coordinates and assists with office staff functions such as: scheduling patient appointments, physician coverage, answering phones, completing patient intakes, calling to confirm appointments and entering daily patient charges.
  • May have responsibility for maintaining a database, project s or program s on an ongoing basis.
  • May be responsible for report generation.
  • Performs miscellaneous other duties as requested.
  • High School or GED (Required)
  • Proficient knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc.)
  • Excellent communication skills.
  • Ability to prioritize multiple tasks.
  • 1-2 years related experience as Team Leader or supervisor with 6 years progressive, related experience, preferably in a medical setting.
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