Office Specialist II

City of Anaheim, CAAnaheim, CA
406d$45,781 - $58,427

About The Position

The City of Anaheim is seeking a qualified Office Specialist II to support operations in the Housing Authority and Workforce Development Divisions. This role involves performing a variety of clerical duties, including customer service tasks, under moderate supervision. The ideal candidate will be organized, proactive, and customer service-oriented, with bilingual abilities in Spanish, Vietnamese, Korean, or Arabic being essential.

Requirements

  • Experience performing varied journey-level clerical work.
  • Knowledge of modern office procedures, practices, and equipment.
  • Ability to operate a computer terminal and associated software efficiently.
  • Strong English usage, spelling, grammar, and punctuation skills.
  • Basic math skills and record-keeping methods.

Nice To Haves

  • Bilingual ability in Spanish, Vietnamese, Korean, or Arabic is required.
  • Experience in customer service roles.

Responsibilities

  • Act as a receptionist, responding to a high volume of phone calls and inquiries.
  • Type forms, schedules, reports, and general correspondence.
  • Maintain confidential and privileged information through filing and record-keeping.
  • Compose routine correspondence and proofread materials for accuracy.
  • Research information and compile reports using computer software.
  • Maintain records of purchases, budget accounts, and inventory.
  • Transcribe dictated correspondence and reports using office equipment.
  • Distribute incoming mail and process outgoing mail.
  • Maintain calendars and schedules for appointments and meetings.

Benefits

  • 401(a) retirement plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
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