Office Specialist 2, Medical Services (Salem)

State of OregonSalem, OR
8dOnsite

About The Position

In this role, you will provide clerical support for the operation of the Medical Services Division at the correctional institution. The successful candidate will be responsible for ensuring the accurate maintenance and filing of medical and dental records, facilitating timely written and verbal communication, compiling statistics and routine reports, and scheduling healthcare appointments. This position requires a high level of organization, attention to detail, and the ability to manage multiple tasks in a correctional environment. The person in this position works within the prison setting and is responsible for maintaining security and supervision of adults in custody (AICs). The demands of the work environment are chaotic. Clerical staff are responsible for maintaining accurate AIC tracking systems for populations ranging from 100 to 3000, with large volumes of AIC movement in and out of the institution on a daily basis. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.

Requirements

  • Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
  • An associate degree in any field.
  • An equivalent combination of education and experience.
  • Ability to work with angry, hostile and frustrated individuals
  • Ability to work with adults in custody
  • You must have a valid driver’s license and a good driving record or be able to provide an acceptable alternative method of transportation.
  • The successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.

Nice To Haves

  • Medical and appointment scheduling
  • Billing experience
  • Procedure codes
  • Medical Terminology
  • Strong customer service
  • Working with HIPAA guidelines
  • Pulling and filing medical charts
  • Interpreting and applying rules, statutes, procedures, guidelines, and policies
  • Managing calendars and scheduling meetings
  • A minimum of two years of experience working in a medical healthcare setting
  • Managing and working with confidential information including medical information

Responsibilities

  • ensuring the accurate maintenance and filing of medical and dental records
  • facilitating timely written and verbal communication
  • compiling statistics and routine reports
  • scheduling healthcare appointments
  • maintaining security and supervision of adults in custody (AICs)
  • maintaining accurate AIC tracking systems

Benefits

  • Family health, vision, and dental insurance
  • Vacation, sick leave, and 11 paid holidays
  • 21 days paid military leave for national guard and reserve components
  • Optional short and long-term disability
  • Term life insurance
  • Fully paid retirement program
  • Oregon Saving Growth Plan
  • Flexible spending accounts for health and childcare
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