The Office Services Supervisor II (OSS II) is responsible for the supervision of five or more clerical staff and performs a variety of the most complex and sensitive duties under the general direction of the Licensing Program Manager (LPM) III in Field Operations One. The OSS II will provide supervision to support staff in the Santa Rosa Adult and Senior Care Offices but may include other locations within Field Operations One. The OSS II assigns, directs, and coordinates the handling of clerical activities such as phone coverage, mail handling, establishing files, and filing and typing. The OSS II is expected to consistently exercise a high degree of initiative, independence of action, originality and good judgment in supervising staff and managing clerical support functions. The position requires sensitive public contact and/or independent origination of correspondence involving the knowledge and application of detailed regulations, policies and procedures. The ability to communicate effectively is of primary importance.
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Job Type
Full-time
Career Level
Mid Level
Industry
Executive, Legislative, and Other General Government Support
Number of Employees
5,001-10,000 employees