Office Services Specialist - Out Patient Behavioral Health

Kern Medical • Bakersfield, CA

5h • Onsite

About The Position

Kern Medical has been a community cornerstone since its founding in 1867, operating as an acute care teaching center with 222 beds and offering advanced trauma care. They provide a range of primary, specialty, and multi-specialty services, including high-risk pregnancy care, inpatient psychiatric services, and a growing network of outpatient clinics. Kern Medical cares for 15,500 inpatients and 125,000 clinic patients annually. The Office Services Specialist performs specialized support activities requiring knowledge and experience in the area of assignment. Duties may include developing and preparing a variety of correspondence, reports, and documents; serving as a lead to lower levels; training new employees; and gathering data and statistics. Incumbents may supervise employees in lower levels in the office services series.

Requirements

• High School Diploma, G.E.D. or equivalent
• Three years of clerical, general computer and office experience directly related to the area of assignment; or, an equivalent combination of education and experience sufficient to obtain the knowledge and skill to successfully perform the essential duties of the job.
• Certification of Typing/Keyboarding speed of 50 net words per minute
• Knowledge of: Statistical methods; data compilation methods; inventory maintenance principles; customer service principles; standard office procedures, methods, and equipment; transcription methods; basic filing and recordkeeping principles; basic mathematical concepts; English language, grammar, and punctuation.
• Skill in: Conducting research; compiling data; transcribing from tapes; preparing a variety of reports; prioritizing work; performing multiple tasks simultaneously; entering information into a database; maintaining various records and files; preparing meeting agendas and minutes; using computers and related software applications; performing mathematical calculations; processing forms using established guidelines; providing customer service; filing; keyboarding; using standard office equipment; and, communicating both orally and in writing sufficient to exchange or convey information and to receive work direction.

Nice To Haves

• Possession of a Valid California Drivers License
• Certification of Transcription speed of 45 net words per minute
• Proficiency in the use of word processing software, such as Microsoft Word and WordPerfect.

Responsibilities

• May serve as a lead, to include assigning and monitoring work, training employees on work methods, and providing direction.
• May supervise support staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination and disciplinary recommendations.
• Responds to requests for information from the general public, other internal departments, and employees; investigates customer complaints.
• Gathers data and statistics for assigned area of responsibility; prepares draft copies of related reports.
• Prepares meeting agendas; assembles agenda packets; attends meetings and takes minutes; distributes meeting minutes to appropriate individuals.
• Performs various clerical duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting messages; distributing mail; making photocopies; typing; and, word processing.
• Prepares a variety of documents by typing, performing data entry or word processing.
• Processes a variety of forms and paperwork, using established procedures; receives monies from customers; prepares and disseminates receipts to appropriate individuals; prepares related bank deposits.
• Files documents alphabetically, numerically, or by other prescribed method; maintains departmental records; coordinates records retention activities for assigned department.
• Proofreads, edits, and updates a variety of documents.
• Performs other duties of similar nature or level as required.

Benefits

• New Hire Premium: +6% of base rate of pay, matched up to 6% if contributed to the Deferred Compensation Plan.
• A Comprehensive Benefits Package: includes Holidays, Paid Time Off, Retirement, Medical, Dental, Vision, and Life Insurance.
• Participation and company contributions into the Kern County Employees’ Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED