American Equipment Holdings-posted about 2 months ago
Full-time • Mid Level
Prairieville, LA
501-1,000 employees

AMECO is looking to hire an experienced and highly motivated Office Service Specialist to provide advanced administrative, operational coordination and customer service support to our offshore culinary business segment and associated customers/services. This role will ensure efficient staffing, scheduling, payroll processing, including personnel hiring, onboarding, managing/scheduling of labor, training/tracking of required certifications, payroll data collection/submission, preparing reports/data for customer invoicing. This position requires strong organizational, communication, and problem-solving skills to support both internal teams and external client needs/requirements. The ideal candidate is a team player who is comfortable multi-tasking, computer oriented, organized, detail oriented with exceptional customer service skills.

  • Personnel Administration: Assist with recruitment, hiring, and onboarding of new culinary employees.
  • Maintain employee records, including certifications, training documentation, and employment forms.
  • Coordinate new hire orientations and ensure all onboarding requirements are completed.
  • Scheduling & Labor Coordination: Develop and maintain work schedules to ensure adequate shift coverage based on operational needs.
  • Coordinate labor assignments and communicate schedule changes or updates to staff.
  • Track employee attendance and manage shift substitutions or adjustments.
  • Training & Certification Management: Track employee training requirements and certifications to ensure compliance with company and customer standards.
  • Coordinate scheduling of training sessions and maintain accurate training records.
  • Payroll & Timekeeping: Collect, verify, and submit employee time and attendance data for payroll processing.
  • Resolve timekeeping discrepancies in coordination with supervisors and HR.
  • Ensure timely and accurate input, approvals and reporting for payroll deadlines.
  • Reporting & Billing Support: Compile and submit labor and activity reports required for customer invoicing.
  • Provide accurate labor data to support billing and operational analysis.
  • Assist with audits and prepare documentation as requested by management or clients.
  • General Office Support: Serve as a point of contact for employee and client inquiries related to scheduling, payroll, and reporting.
  • Support continuous process improvements to enhance efficiency and accuracy in administrative operations.
  • Adhere to and support AMECO s Health, Safety and Environmental and Sustainability Policies
  • Effectively develop and apply core skills to the job.
  • May need to travel to attend to business-related matters.
  • Analyze and make independent recommendations regarding solutions to problems with varying complexity.
  • Meet expectations on attendance and punctuality.
  • Accredited two (2) years technical or associate business degree, preferred
  • Minimum of 5 years of office administrative, scheduling and/or payroll coordination experience (preferably in operations, facilities, or service environments).
  • Proficient in Microsoft Office Suite (Excel, Outlook, Word).
  • Strong analytical, problem solving and critical thinking abilities.
  • Able to maintain strict confidentiality and handle sensitive information with integrity.
  • Strong organizational, multitasking and time management abilities.
  • Excellent communication and interpersonal skills.
  • Attentive to detail and accuracy.
  • Ability to communicate with business etiquette verbally or electronically to management, coworkers, clients, vendors, contractors, and visitors.
  • Intermediate Excel skills are a must.
  • Essential to juggle multiple time-sensitive priorities, while delivering quality support to customers in a fast-paced environment.
  • Must be able to work well within a team environment.
  • Able to work overtime or schedule flexibility to meet operational deadlines.
  • Experience with HRIS (ADP), timekeeping, or scheduling software preferred.
  • SAP experience would be a definite plus, particularly SAP Business One.
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