Office Services Representative I

Loffler Companies-posted 6 months ago

Full-time • Entry Level

Lauderdale, MN

Merchant Wholesalers, Durable Goods

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The Office Services Representative I will be responsible for a wide range of functions at a client site. This can include, but not limited to, typical office functions such as copy/print work, mail, scanning, hospitality and reception. The Office Services Representative is tasked with meeting the client requirements as spelled out in the contract with Loffler Management Solutions.

Fulfillment: Pack and ready materials for shipment and distribution.
Mail Services: Receive, sort & deliver mail to client specifications. Prepare outgoing mail using client site mailing equipment. Be aware of and follow all US postal regulations.
Copying/Printing: Produce, finish, and deliver finished product based on end user request. Use Loffler provided and/or customer provided software to schedule and bill print/copy jobs. Understand and assist as needed in file editing and consulting in preparation for print.
Scanning: Scan originals into client designated locations. Properly process original document to client specifications. Maintain high levels of output and accuracy.
Reception: Answer phones, greet clients and visitors and other duties as assigned.
Hospitality: Conference and event set up. Clean, stock and prep client meeting areas.
Courier: Delivery within and outside of client locations.
Shipping & Receiving: Use shipping systems (UPS, FedEx, etc) and client systems to receive and ship client items.
Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
Other related duties as assigned.

Reports to customer site full time.
Ability to work with minimal supervision.
Works well under pressure and achieve deadlines.
Ability to work with detailed information accurately.
Ability to communicate both written and orally.
Basic proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
Communications Skills - Written and Oral, Interpersonal, Customer Interface, Professionalism, Maturity.
Leadership - Motivated, Good Judgment, Decisiveness.
Organization & Planning - Organized, Administrative Skills, Flexibility.
Minimum High School Diploma or Equivalent.
Prior customer service experience preferred.
No industry experience required.

Health and dental insurance
Retirement plans
Paid time off
Employer Paid Life Insurance and Disability
Volunteer Time, Holidays, Bereavement, and Parental Leave
Benefits Package including FSA, Medical, Dental, and Vision
401K with Employer Match
Tuition Reimbursement

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