Office Services Representative I

Loffler Companies•Plymouth, MN

70d•Onsite

About The Position

The Office Services Representative I will be responsible for a wide range of functions at a client site. This can include, but not limited to, typical office functions such as copy/print work, mail, scanning, hospitality and reception. The Office Services Representative is tasked with meeting the client requirements as spelled out in the contract with Loffler Management Solutions. Essential Duties and Responsibilities: All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned":

Requirements

Reports to customer site full time.
Ability to work with minimal supervision.
Works well under pressure and achieve deadlines.
Ability to work with detailed information accurately.
Ability to communicate both written and orally.
Basic proficiency with Microsoft Word, Excel, PowerPoint and Outlook and software.
Communications Skills - Written and Oral, Interpersonal, Customer Interface, Professionalism, Maturity.
Leadership - Motivated, Good Judgment, Decisiveness.
Organization & Planning - Organized, Administrative Skills, Flexibility.
Minimum High School Diploma or Equivalent.

Nice To Haves

Prior customer service experience preferred.
No industry experience required.
May be called upon to train and develop skill sets to step into a supervisor or lead role.

Responsibilities

Fulfillment Pack and ready materials for shipment and distribution.
Use client/Loffler designated control systems to ensure accuracy of job and inventory accuracy.
Mail Services Receive, sort & deliver mail to client specifications.
Prepare outgoing mail using client site mailing equipment.
Be aware of and follow all US postal regulations.
Copying/Printing Produce, finish, and deliver finished product based on end user request.
Use Loffler provided and/or customer provided software to schedule and bill print/copy jobs.
Understand and assist as needed in file editing and consulting in preparation for print.
Scanning Scan originals into client designated locations.
Properly process original document to client specifications.
Maintain high levels of output and accuracy.
Reception Answer phones, greet clients and visitor and other duties as assigned.
Hospitality Conference and event set up.
Clean, stock and prep client meeting areas.
Courier Delivery within and outside of client locations.
Shipping & Receiving Use shipping systems (UPS, FedEx, etc) and client systems to receive and ship client items.
Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
Other related duties as assigned.