Office Services (Mail, Shipping, Copy/Print) Supervisor

IST Management Services•Boston, MA

5h•$21 - $25•Onsite

About The Position

IST Management is seeking the next Office Services Supervisor to join our Medford team! The Office Services Supervisor will be responsible for overseeing the daily Mail, Hospitality and Shipping Support services on-site. Ideal candidates have high customer service values, possess strong organizational abilities, are proficient in Microsoft Word and Excel, and are ready to grow in their professional facilities and office services career! About Us IST Management is a business process outsourcing company. We have over 1,900 employees and have been in business for over 28 years with operations in over 50 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense. IST Management has also been included in the INC 5000 list! Check out istmanagement.com for more info on us! Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off and Bonus Incentives! Hourly Compensation: $21.00 to $25.00 per hour Schedule: Monday-Friday, 830am-530pm

Requirements

High school diploma or equivalent (GED)
Prior experience in customer service and/or an office setting preferred
Professional appearance and demeanor
Prociency with Microsoft Excel and Word required
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
A valid drivers license and/or access to reliable transportation to and from work
Lifting up to 50 pounds

Nice To Haves

Hospitality experience a plus

Responsibilities

Mailroom services- assist with on-site mailroom services, process/scan/sort/delivery of mail and packages throughout site to appropriate client personnel
International Shipping services- assist with on-site shipping services; prepare packages for shipments, create package labels, secure packages, vendor relations
Hospitality- Light upkeep of office common areas and kitchen; order and stock supplies when needed
Reception coverage- provide front desk reception coverage as needed for lunch breaks; smile and greet clients and customers, answer phones and direct calls, answer inquiries
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Handle time-sensitive material like confidential, urgent packages
Maintain copier equipment
Consistently adhere to business procedure guidelines
Take direction from supervisor or site manager
Participate in cross-training
Adhere to all safety procedures
Perform other tasks as assigned