Office Services Lead

Cherry Bekaert Advisory•Tysons Corner, VA

1d•Onsite

About The Position

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work , Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. Our Administrative team is looking for an Office Services Lead. The Office Services Lead will have the opportunity to work onsite from our Tysons Corner office. The Office Service Lead is a recognized subject matter expert responsible for leading operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to internal clients, mentors team members, and represents the administrative team in key discussions. By developing technical standards, training others, and improving processes, the Senior Specialist plays a pivotal role in shaping service delivery and operational excellence across the firm. #ZR

Requirements

Strong working knowledge in various software platforms including Microsoft Office 365.
Demonstrates technical expertise and the ability to address complex challenges effectively.
Expert technical knowledge and ability to address complex challenges.
Is resourceful and has strong acumen for learning new technologies.
Reliable in honoring commitments and adapting to changing priorities.
Is solution focused and proactive in problem solving.
Is passionate about helping and mentoring others.
Can adapt communication style to build trust and effective outcomes across teams and roles.

Responsibilities

Provides guidance and oversight for firm service line offerings, ensuring the effective execution of operational and administrative support, and other service-specific deliverables.
Supports team members in workflow management, process optimization, and issue resolution.
Engages with internal clients to gain a deeper understanding of their needs and develops and proposes tailored solutions to enhance outcomes
Employs technology to enhance the efficiency and effectiveness of client service delivery
Develops and maintains technical standards and documentation.
Carries out general on-site tasks such as operational support, breakroom and kitchen duties, visitor and staff assistance, front desk support, and mail and supply management.
Onboards and mentors new team members, providing training and orientation through well-prepared materials and structured onboarding initiatives.
Provides guidance and mentorship to team members on advanced technical topics based on role and team.
Facilitates discussions to translate leadership initiatives into actionable plans within the team.

Benefits

Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect
The opportunity to innovate and do work that motivates and engages you
A collaborative environment focused on enabling you to further your career growth and continuous professional development
Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing
Flexibility to do impactful work and the time to enjoy your life outside of work
Opportunities to connect and learn from professionals from different backgrounds and with different cultures
Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm.
annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.

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