We are seeking an Office Services, Facilities & Security Specialist (mid-level) to join our Firm. This position will be based in our Palo Alto office. This position acts as primary to Facilities workflow by managing the Firm facilities software FMS (Facilities Management Software), organizing office or furniture moves, assisting with vendor management, and acts as primary for ergonomic supplies and installation. This position will also act as primary to internal Security by patrolling and conducting inspection of all office space, assuring the safety and security of personnel and property. Assists Office Services Manager with administrative project facilitation for Facilities. Helps ensure all shipping and receiving procedures are followed by checking PsShip (Firm shipping software) history daily. Ensures each delivery step is followed and quickly alerts Office Services Coordinators if errors are caught. Monitor shipping vendors daily to ensure items in transit are meeting expected delivery, as needed contacts vendor’s customer services line to submit a ticket. Uses Computer Aided Facilities Management (CAFM) and Building Management System (BMS), to support facilities related requests for the office. Patrols and inspects office space; identifies and corrects security or fire hazards; locks unoccupied offices; opens and closes doors based on operating schedule and ensure security. As needed acts a liaison to the building management team to input requests into their system known as Angus, and follows up when there is an unnecessarily long delay. As needed notifies stakeholders such as the Office Services Manager, of emergency building situations. Upon request assists with after-hours emergency requests relating to the pre-action, MDF (Main Distribution Frame), and IDF rooms, and grants emergency vendors access to the space as a part of the response. Assist with escorting facilities vendors to support operations and maintenance. Coordinates with Human Resources to participate in safety week, safety trainings, and life safety functions, including the annual CPR training. Monitors and assists with maintaining AED equipment for the office. Coordinates maintenance and housekeeping activities for the office. Participates in daily cleaning inspections and meets with cleaning provider Able to address deficiencies. Conducts daily elevator door checks to ensure the shut fully and securely; adjusts door closures as needed and uses the Building Management System (BMS) to monitor and adjusts CFM (Cubic Feet Per Min of airflow) to ensure proper door function. Escorts terminated employees from the premises upon request from Human Resources. Documents and reports unusual situations (accidents, illnesses, criminal activity, equipment malfunction) to the Office Services Manager, Human Resources or Attorney Development Manager. Reports all unusual occurrences or conditions and any incidence of visitor or employee actions, which could result in injury or loss to the Firm or employees to the Office Services Manager, Human Resources or Attorney Development. Performs frequent physical exertion including: standing, walking, bending over, twisting, reaching above shoulder level, pushing, pulling, repetitive use of both hands, lifting or carrying up to 50 lbs. frequently and over 100 lbs. on occasion Receives, records and facilitates timely delivery of packages by preparing assignments to relieve key stations of heavy workloads. Produces monthly BMS and FMS department statistics reports. Maintains awareness of postal regulations and procedures for other delivery services (e.g. FedEx, UPS, etc.). Disseminates information appropriately to ensure departmental awareness. Ensures all Firm office space is maintained at all times. Disassembles, assembles and moves office furniture as required to meet needs of the Firm. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED