Office Services Associate

Meta•Mount Laurel Township, NJ

3d•$21 - $21•Onsite

About The Position

Area Customer Service Coordinator Mount Laurel, NJ (onsite) 3+ Months (Temp to Hire) Role involves travel between multiple sites (Mt. Laurel, NJ; Philadelphia, PA; King of Prussia, PA) within a 40–50-mile radius. Multifunctional ACSC (Advanced Customer Service Coordinator) role supporting high-profile client locations. Responsible for delivering exceptional front-of-house hospitality, reception, and office support services. Requires a customer service–focused professional with strong communication skills, adaptability, and a proactive attitude.

Requirements

High School Diploma required; additional education preferred.
Minimum 1+ year of related experience (reception, hospitality, office services).
Strong proficiency in Microsoft Office 365 and general computer applications.
Excellent verbal and written communication skills.
Valid driver’s license with reliable transportation and ability to travel locally (40–50 miles).
Strong customer service orientation with a positive, can-do attitude.
Ability to multitask, prioritize, and work in a fast-paced environment.
High attention to detail, reliability, and professionalism.
Problem-solving mindset with sound judgment and decision-making skills.
Team player with flexibility and adaptability
Ability to lift 15–30 lbs (occasionally up to 50 lbs).
Frequent standing, walking, bending, and moving between locations.
Office/warehouse environment with moderate physical activity.
May require early morning, late evening, or weekend flexibility
Candidates must be able to lift 50 pounds and stand for extended periods of time.
Role involves travel between multiple sites (Mt. Laurel, NJ; Philadelphia, PA; King of Prussia, PA) within a 40–50-mile radius.

Responsibilities

Serve as the primary front desk representative, greeting visitors and employees in a friendly and professional manner.
Answer incoming calls promptly (within three rings) and handle inquiries efficiently.
Manage reception emails and provide administrative support as needed.
Maintain confidentiality, professionalism, and a positive first impression at all times.
Register visitors using building security systems and maintain accurate visitor logs.
Notify hosts of visitor arrivals and direct guests to appropriate meeting rooms.
Issue and track visitor badges/security cards; report discrepancies.
Set up and support conference/meeting rooms (4–100+ attendees).
Provide basic AV support and ensure meeting rooms are fully functional.
Reset rooms post-meeting and maintain cleanliness and organization.
Coordinate catering orders for meetings and events.
Manage catering deliveries, setup, and cleanup.
Process and code catering invoices accurately.
Maintain pantry/kitchen areas, ensuring cleanliness and stocked supplies.
Provide mailroom services: receive, sort, and distribute mail and packages.
Handle outbound shipping (FedEx, Client, USPS) and prepare items for pickup.
Support print/production services: copying, scanning, faxing, and document handling.
Act as first responder for copier/printer issues and escalate when needed.
Deliver a high-touch customer service experience at all times.
Build strong relationships with clients, employees, and vendors.
Troubleshoot and resolve service issues efficiently.
Adapt quickly to changing priorities and work across multiple locations as needed.