Office Services Associate

The Millennium Group•Jersey City, NJ

23h

About The Position

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Requirements

Two years or more of experience in an office environment.
2-3 years' experience with Microsoft Office Software (Word, Excel, Outlook).
Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
Exhibits superior verbal communication and phone skills.
Exhibits exceptional customer service skills.
Consistently demonstrates professional demeanor, appearance and attitude.
Proven ability to remain calm under pressure; resilient.
Sound judgment and problem-solving ability.
Able to appropriately handle confidential and highly sensitive material.
Demonstrated ability to be flexible and adapt to an ever-changing work environment.
Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
Must be able to lift 50lbs.

Nice To Haves

Experience with front desk reception preferred

Responsibilities

Handle packages and Equipment coming into the mail center
Deliver mail and packages to recipients using package tracking software
Create shipping labels
Maintain cleanliness for all pantry areas within the office
Stock and reorder pantry supplies, including food and beverages
Help with Conference room set ups if needed.
Provide support and coverage for other employees
Provide coverage for front desk receptionist
Resolve conflicts and initiate customer support
Ensure safety and security procedures are followed always.
Assist with monthly reporting.
Complete all employee training (new hire, monthly, cross training, site required) and follow through with best practices.
Respond to client issues and ensure appropriate escalation processes are followed by communicating critical issues to Manager without delay.
Maintain a clean and safe workspace.
Assist with employee moves.
Move furniture if required.
Monitoring shred bins throughout the buildings and swapping them out when full.
Help with various task required from facilities.
Other duties as assigned.