Office Services Associate

Lockton•Kansas City, MO

10d

About The Position

Office Services Associate will learn all aspects of the Department including sorting, opening, and delivering mail accordingly. Scanning and filing insurance documents using digital software. Maintains office supplies in mailstops. Assists with sorting/folding/mailing printed documents. Prepares outgoing mail and processes shipping requests. Ability to maintain and run printers throughout the campus. Ongoing daily assistance with in-person internal client requests.

Requirements

Skills needed include organization, time management, customer service, and problem solving.
Manage inventory and have the ability to recognize when ordering is necessary.
High School diploma or equivalent education.
Ability to work in a fast-paced work environment.
Perform quality checks of work produced.
Physically, be able to lift materials weighing up to 50 lbs. and be able to stand for prolonged periods.
Must be able to work with a variety of individuals at all levels of the organization and all departments.
Must have strong written and verbal communication skills.
Provide customer assistance by answering telephone calls and emails.
Basic computer and technical skills required including experience in Excel and Word.
Attention to detail with emphasis on accuracy and quality.
Handle sensitive and/or confidential documents and information.

Responsibilities

Provide customer assistance by greeting Associates/Producers in person, answering incoming calls, and emails.
Sort mail according to department and destination and deliver to specified areas.
Scan mail and distribute electronically utilizing ImageRight software.
Prepare overnight mail/packages and label utilizing FedEx, UPS, and Pitney Bowes software.
Ability to prioritize work to balance multiple projects and deadlines with minimal supervision.
Stock floors and mail rooms with print paper and office supplies.
Willing and able to assist in printing, sorting, binding, and records retention.
Assist associates with Office Services requests or inquiries.
Work short-notice overtime as needed.
Work other duties as assigned, including support for other departments as needed.