Office Services Associate
About The Position
Key Responsibilities: Serve as liaison between TMG's mail and office services team and client departments. Receive, sort, and process all inbound & outbound, domestic and international mail and parcels which include FedEx, UPS, DHL, USPS, etc. Distribute incoming to appropriate recipients and departments. Make timely collection of outgoing mail. Prepare and process outbound courier shipments using computer or service provider's equipment. Track and maintain records and logs of mailing. Perform accurate data entry as needed. Responsible for inventory control of mail and shipment supplies. Pick up and deliver supplies to designated locations as needed for mailing projects. Switchboard coverage as needed. Other duties as assigned. Qualifications: High school diploma required; Associate's degree preferred. 6 months to 1 year experience in a mail room or experience at FedEx and/or UPS. Strong computer acumen including a high degree of proficiency (3-5 years experience) with Microsoft Office Software (Word, Excel, Outlook). Exhibits exceptional customer service skills. Ability to interact with high level clients.Excellent organizational skills. Ability to prioritize work assignments while managing conflicting priorities and requests. Consistently demonstrates professional demeanor, appearance, and attitude. Proven ability to remain calm under pressure; resilient. Sound judgment and problem-solving ability. Ability to appropriately handle confidential and highly sensitive material. Ability to take initiative and function independently while working in a team-oriented environment. Assertive and resourceful; motivated; willing to ask questions and take initiative without direction. Possesses strong attention to detail.
Requirements
- High school diploma required; Associate's degree preferred.
- 6 months to 1 year experience in a mail room or experience at FedEx and/or UPS.
- Strong computer acumen including a high degree of proficiency (3-5 years experience) with Microsoft Office Software (Word, Excel, Outlook).
- Exhibits exceptional customer service skills.
- Ability to interact with high level clients.
- Excellent organizational skills.
- Ability to prioritize work assignments while managing conflicting priorities and requests.
- Consistently demonstrates professional demeanor, appearance, and attitude.
- Proven ability to remain calm under pressure; resilient.
- Sound judgment and problem-solving ability.
- Ability to appropriately handle confidential and highly sensitive material.
- Ability to take initiative and function independently while working in a team-oriented environment.
- Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
- Possesses strong attention to detail.
Nice To Haves
- Associate's degree preferred.
Responsibilities
- Serve as liaison between TMG's mail and office services team and client departments.
- Receive, sort, and process all inbound & outbound, domestic and international mail and parcels which include FedEx, UPS, DHL, USPS, etc.
- Distribute incoming to appropriate recipients and departments.
- Make timely collection of outgoing mail.
- Prepare and process outbound courier shipments using computer or service provider's equipment.
- Track and maintain records and logs of mailing.
- Perform accurate data entry as needed.
- Responsible for inventory control of mail and shipment supplies.
- Pick up and deliver supplies to designated locations as needed for mailing projects.
- Switchboard coverage as needed.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
