Office Services Associate (Floater)
About The Position
Responsibilities: • Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.]. • Deliver, pickup, and transport materials within, between, to, and from various departments. (Cover other accounts in the VA and DC Area) • Deliver office supplies. • Deliver within the building and other locations. Collect data for reports • Ensures Customer Service area is always staffed and provide back up for call outs. • Maintains records and files • Must have good working knowledge of postal regulations • Must have good working knowledge of computer basics • Provide problem resolution • May deal with difficult or irate customer periodically • Ensures equipment is in good working order, equipment maintenance • Interfaces with the client contact when required • Keeps manager informed of operational efficiencies and potential problems • May be required to work overtime periodically • Able to set priorities • Must be flexible to adapt to changes • Must demonstrate leadership qualities Special Skills/Requirements High School diploma or equivalent (GED). • Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures. • 1-3 years experience with Microsoft Office Software (Word, Excel, etc.). • Excellent customer service skills; must possess a "can do" attitude. • Excellent communication skills both verbal and written. • Ability to effectively work individually or in a team environment. • Competency in performing multiple functional tasks. • Attention to detail. • Ability to handle mail or hand cart, as well as flatbed. • Must be able to lift up to 50+ pounds. • Must have a clear background and drug test.
Requirements
- High School diploma or equivalent (GED).
- Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
- 1-3 years experience with Microsoft Office Software (Word, Excel, etc.).
- Excellent customer service skills; must possess a "can do" attitude.
- Excellent communication skills both verbal and written.
- Ability to effectively work individually or in a team environment.
- Competency in performing multiple functional tasks.
- Attention to detail.
- Ability to handle mail or hand cart, as well as flatbed.
- Must be able to lift up to 50+ pounds.
- Must have a clear background and drug test.
Responsibilities
- Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.]
- Deliver, pickup, and transport materials within, between, to, and from various departments. (Cover other accounts in the VA and DC Area)
- Deliver office supplies.
- Deliver within the building and other locations.
- Collect data for reports
- Ensures Customer Service area is always staffed and provide back up for call outs.
- Maintains records and files
- Must have good working knowledge of postal regulations
- Must have good working knowledge of computer basics
- Provide problem resolution
- May deal with difficult or irate customer periodically
- Ensures equipment is in good working order, equipment maintenance
- Interfaces with the client contact when required
- Keeps manager informed of operational efficiencies and potential problems
- May be required to work overtime periodically
- Able to set priorities
- Must be flexible to adapt to changes
- Must demonstrate leadership qualities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
