Office Services Administrator

McKinsey • Denver, CO

219d

About The Position

As an Office Services Administrator, you will take ownership of a variety of office services tasks to ensure the smooth operation of our Denver office. You will manage the reception desk, handle incoming calls, greet and check-in visitors, and manage the conference room schedule through our Converge booking system. You will be responsible for maintaining all physical spaces in the office - conference rooms, common areas, private offices, desks and kitchens. This includes frequent room setups (moving tables/chairs, etc.). Additionally, you will handle catering for office functions, cultivate vendor relationships, and reconcile billing for vendors. You will also be responsible for managing ordering and restocking for snacks, fruit, coffee, plates/utensils, office supplies and other pantry items. In addition, you will serve as point-of-contact for Global IT to assist with delivery of basic IT responsibilities including on-the-ground support for basic troubleshooting and inventory management. You will administer keycards and badges, track and report information as needed, and serve as a point-of-contact for Firm Security. Additionally, you will provide backup support for other Office Services roles within the region. Your work will help maintain a professional and efficient office environment, ensuring that all office services and operations run smoothly and effectively. You will be based in our Denver office as part of the Office Services department. This team focuses on reception and room bookings, mail and duplication, facilities, and event planning.

Requirements

• High School diploma required; undergraduate degree preferred.
• Years of relevant business experience, ideally in a professional services environment.
• Ability to perform multiple tasks effectively with minimal supervision.
• Strong interpersonal skills and excellent professional demeanor.
• Ability to deliver outstanding customer service.
• Excitement to cultivate strong relationships with colleagues, clients, and vendors.
• Strong oral and written communication skills.
• Willingness to take initiative and rapidly problem solve issues as they arise.
• Possess high quality standards and commitment to completing tasks within deadlines.
• Ability to work under pressure.
• Ability to move equipment and furniture for room/event set-ups.
• Technical knowledge of office machines and equipment.
• Proficient in rational decision making based on data, facts, and logical reasoning.
• Exceptional time management skills.

Responsibilities

• Manage the reception desk and handle incoming calls.
• Greet and check-in visitors.
• Manage the conference room schedule through the Converge booking system.
• Maintain all physical spaces in the office including conference rooms, common areas, private offices, desks, and kitchens.
• Handle catering for office functions and cultivate vendor relationships.
• Reconcile billing for vendors.
• Manage ordering and restocking for snacks, fruit, coffee, plates/utensils, office supplies, and other pantry items.
• Serve as point-of-contact for Global IT for basic troubleshooting and inventory management.
• Administer keycards and badges.
• Track and report information as needed.
• Serve as a point-of-contact for Firm Security.
• Provide backup support for other Office Services roles within the region.

Benefits

• Comprehensive benefits package including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.
• Continuous learning and apprenticeship culture.
• Opportunities for mentorship and professional growth.
• A voice that matters in the organization.
• Diverse global community with colleagues from different nationalities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED