Office Secretary -Ortho

Meritus Health External • Hagerstown, MD

3d • Onsite

About The Position

Are you organized, detail-oriented, and passionate about delivering exceptional patient service? We’re looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise. What You’ll Do: Greet and assist patients and clients both in person and over the phone Schedule appointments and verify insurance information accurately Maintain patient demographics and update records in the system Address patient questions or refer them to appropriate personnel when needed Keep patients informed about scheduling delays or changes Maintain confidentiality and compliance with all healthcare regulations Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Requirements

• High school diploma or equivalent required
• Previous experience in a medical office setting and computer use preferred
• Strong communication and customer service skills
• Ability to prioritize and multitask in a busy environment
• Proficiency in maintaining confidential patient information
• Basic office equipment and computer literacy

Responsibilities

• Greet and assist patients and clients both in person and over the phone
• Schedule appointments and verify insurance information accurately
• Maintain patient demographics and update records in the system
• Address patient questions or refer them to appropriate personnel when needed
• Keep patients informed about scheduling delays or changes
• Maintain confidentiality and compliance with all healthcare regulations
• Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Benefits

• Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date
• Life Insurance & Disability Coverage Includes company-paid life insurance , as well as short- and long-term disability benefits to provide peace of mind.
• Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
• 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals.
• Education Assistance & Tuition Reimbursement Support for your continued learning and career growth
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
• Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees