Office Secretary - Diagnostic Imaging Services - Full Time

Meritus Health • Hagerstown, MD

100d

About The Position

At Meritus Health, we know that compassionate care begins with seamless coordination. As an Office Secretary, you'll play a vital role in ensuring patients receive prompt, efficient service from the moment they connect with our practice. This position supports clerical, secretarial, registration, and collection activities that help fulfill our mission to improve the health of our community. You'll be responsible for managing patient registry services, verifying and updating demographic and insurance information, coordinating appointments, and ensuring exam orders are complete and accurate. Your attention to detail and communication skills will help create a smooth experience for patients while supporting the goals and objectives of the practice.

Requirements

• High school diploma or equivalent required
• Previous experience in a medical office and with computer systems preferred
• Strong communication skills, including proper grammar and professional tone
• Ability to manage confidential patient information with discretion
• Attention to detail and organizational skills
• Comfort working in a fast-paced, patient-facing environment
• Commitment to accuracy, timeliness, and patient-centered service

Responsibilities

• Provide clerical and secretarial support to ensure efficient office operations
• Perform patient registration and collection activities across assigned areas
• Verify and update patient demographic and insurance information as needed
• Review exam requests and insurance documentation for completeness and required physician signatures
• Schedule appointments and coordinate exam preparation instructions with patients
• Ensure accuracy and completeness of ordered exam information
• Maintain confidentiality and professionalism in handling patient information
• Support Meritus Health's values of compassion, excellence, integrity, and collaboration in every interaction

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED