Office Scheduler

Join the IBP Team • Charlotte, NC

5d • $18 - $20 • Onsite

About The Position

We are seeking a highly organized and detail-oriented Office Scheduler to coordinate and manage scheduling tasks within our office.

Requirements

• Previous experience in scheduling, dispatching, or office administration preferred.
• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks with accuracy and urgency.
• Comfortable with computers, client portals, and data entry systems.
• Strong problem-solving skills, including handling warranty and customer concerns.

Nice To Haves

• Knowledge of the insulation or construction industry is a plus (but not required).

Responsibilities

• Scheduling & Coordination Create, update, and maintain daily work schedules for installation crews.
• Pull schedules and job details from client portals.
• Ensure all schedule changes are communicated promptly to field teams.
• Communication & Customer Service Answer phones and respond to emails in a timely and professional manner.
• Provide status updates to clients, internal staff, and suppliers.
• Assist with resolving warranty concerns and coordinating follow-up visits when needed.
• Administrative & Data Entry Pull purchase orders and verify job-related documentation.
• Enter job details accurately into company systems.
• Create job tickets and distribute them to the appropriate teams.
• Maintain organized digital and physical records.
• Operational Support Learn service areas and job site locations to improve scheduling efficiency.
• Work with a sense of urgency to meet deadlines and support daily operations.
• Assist with additional office tasks as needed.

Benefits

• Medical, dental, and vision coverage
• Company Paid Life Insurance
• Longevity Stock Program
• IBP Foundation Scholarship opportunities
• Paid vacation and holidays
• Employee Financial Assistance Program
• Opportunities for growth and advancement.
• 401(K) (Pre-Tax and Post-Tax)
• Roth 401(k) with company matching
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees