Gifford is seeking an Office Representative to join our Radiology and Lab department. In this role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience for all. You will be responsible for providing exceptional customer service by managing the smooth operation of the radiology and lab reception. Key duties include message taking, scheduling patient appointments, making reminder calls, completing quick registrations, notifying staff of patient arrivals, and monitoring and updating patients in the waiting area. The ideal candidate will have strong communication skills, a commitment to patient care, and the ability to collaborate effectively within a team. Additionally, this position requires excellent time management, organizational abilities, and the capacity to multi-task while maintaining a professional demeanor. The Office Representative will also process requests for medical records, ensuring compliance with hospital policies regarding the release of information. Proficiency in the RIS system is essential for verifying patient exams, printing reports, scheduling appointments, scanning documents, releasing orders, and maintaining effective communication with Gifford staff.