Office Receptionist

Hightower Advisors•Chicago, IL

2d•$30 - $33•Onsite

About The Position

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA). Your Future TeamThe Receptionist will play a critical role in creating a positive first impression for visitors, clients, and employees at Hightower’s Chicago office. As the first point of contact for our organization, you will be responsible for delivering customer service while efficiently managing various administrative tasks.

Requirements

High school diploma or equivalent
3+ year of experience in a receptionist or customer service role
Strong interpersonal and communication skills
Professional appearance and demeanor
Ability to multitask, stay organized, and manage competing priorities
Proficiency in Microsoft Office Suite and basic office equipment
Attention to detail and strong organizational skills
Ability to maintain confidentiality and handle sensitive information with discretion
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

Responsibilities

Greet and welcome visitors with a friendly and professional demeanor
Answer and direct incoming calls, emails and inquiries to appropriate personnel or departments
Manage and maintain a tidy and organized reception area
Register and sign in visitors, issue visitor badges, and notify appropriate staff of visitor arrivals
Provide information to visitors and direct them to the relevant person or department
Assist with a variety of administrative tasks, including data entry, photocopying, faxing, and filing
Handle incoming and outgoing mail and packages
Relay messages accurately to the intended recipients
Maintain a secure and safe reception area by following security protocols
Monitor and report any suspicious or unusual activities
Assist with scheduling appointments and meetings as needed
Manage conference room bookings
Assist with coordinating team lunches or meals, as requested
Assist with coordinating office events and celebrations with other team members

Benefits

Coverage on the first day of employment for medical, dental, and vision insurance
Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
Mother’s lounge onsite
Flexible PTO plan
Monday- Friday, fully in-office schedule required
Free brand-new gym in the Chicago office
401k matching plan
HSA employer contributions
Student loan assistance
Pet insurance
Base salary of $30- $33/hour plus discretionary bonus (exact base salary amount will be dependent on experience)