Office Professional- CCBHC

Centerstone • Columbus, IN

410d • $29,640 - $41,600

About The Position

The Office Professional at Centerstone plays a crucial role in providing administrative support within a behavioral health setting. This position is responsible for greeting clients, managing appointments, and ensuring efficient communication between clients and clinical staff. The role emphasizes a positive service environment and requires effective organizational and communication skills to support the delivery of care.

Requirements

• High School Diploma or GED required.
• One to three years of administrative experience preferred.
• Basic computer literacy skills, with knowledge of Excel, Outlook, Zoom, and Skype preferred.
• Strategic scheduling skills, with knowledge of Avatar preferred.
• Strong organizational skills.
• Critical thinking skills.

Responsibilities

• Greets clients with a personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
• Completes scheduling and statuses of clinical staff appointments.
• Obtains and updates client data and collects co-pays.
• Answers phone calls, emails, and other electronic messages quickly and efficiently.
• Utilizes telehealth to extend care when the clinical staff and/or client aren't in the same place at the same time.
• Collects, fills, and organizes office documents, records, and forms.
• May cross-train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED