Office Professional 2 - PN: 20069172

State of Ohio • Columbus, OH

4d • Onsite

About The Position

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. A Little About Us: With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills. Our Vision: To transform BWC into an agile organization driven by customer success. Our Mission: To deliver consistently excellent experiences for each BWC customer every day. Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. What Our Employees Have to Say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include: BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work. I have worked at several state agencies and BWC is the best place to work. Best place to work in the state and with a sense of family and support. I love the work culture, helpfulness, and acceptance I've been embraced with at BWC. I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC. If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

Requirements

• 6 mos. trg. or 6 mos. exp. in using personal computer & related business office software
• 6 mos. trg. or 6 mos. exp. in office practices & procedures.
• Or 6 mos. exp. as Office Professional 1, 12141.
• Or equivalent of Minimum Class Qualifications for Employment noted above.
• Knowledge of\: BWC policies & procedures; Division & departmental policies & standard operating procedures; BWC forms; office practices & procedures; public relations; customer service principles; BWC document retention schedules & Naming Policy guidelines.
• Skill in\: Personal Computer; software (e.g. Outlook E-Mail, Right-Fax, Adobe Acrobat Reader, Access) ; Office Equipment (e.g. fax machines, telephones) .
• Ability to: forward materials to customers via US Mail, Express Mail, UPS, fax, & E-Mail; identify customer needs when customer is unsure & follow up accordingly; carry out detailed but basic instructions; deal with problems involving few variables within familiar context; deal with some abstract but mostly concrete variables; maintain accurate records; cooperate with co-workers on group projects.

Responsibilities

• Performs clerical tasks in support of the Policy Processing Teams, Claims, and Mailroom departments
• Images employer documents transferred into the Policy Processing Team workflow
• Assigns a second level of categorization based on transaction type
• Types dates received and policy numbers as provided
• Places blocks on policies with invalid addresses in CoreSuite and uses available information to identify policy and/or claim numbers
• Processes incoming and outgoing policy processing and claims mail, emails, and faxes
• Performs daily correspondence duties, including processing bank correspondence via the bank website
• Updates employer addresses using the system

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed