Office & People Experience Manager, San Francisco

Profound•San Francisco, CA

3d•$80,000 - $110,000•Onsite

About The Position

Profound is on a mission to help companies understand and control their AI presence. As we scale rapidly across offices and teams, we are hiring an Office & People Experience Manager to own the day-to-day office experience at our NYC headquarters and support a consistent, high-quality onboarding and culture experience as the company grows. This role is critical to making sure the office runs smoothly, new hires feel oriented from day one, and the environment supports how Profound actually works.

Requirements

1 to 3 or more years of experience in office management, operations, hospitality, events, or a service-oriented role
Highly organized and reliable, with an ability to keep things running and notice issues before they become problems
Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once
People-oriented and approachable, with teammates naturally coming to you when they need help
Low ego and high ownership, taking pride in doing the unglamorous work well
Thrive in a fast-growing startup environment where things change quickly and processes are built in real time

Responsibilities

Own day-to-day office operations in NYC, including cleaning, maintenance, internet, security, access, supplies, and general readiness
Manage inventory of office supplies, snacks, meals, and equipment
Coordinate with vendors and service providers including building, IT, cleaning, catering, and deliveries
Ensure the office is consistently functional, organized, and ready for people to do their best work
Support new hire onboarding in partnership with Ops by preparing the office, welcoming new hires, and helping them get oriented on Day 1
Run office tours and first-day logistics so new hires know where to go, who to talk to, and how things work
Help execute onboarding touchpoints such as welcome breakfasts, first-week moments, and basic social connection
Serve as the default in-office point person for questions, issues, and day-to-day needs
Help plan and execute team events, lunches, celebrations, and small rituals that support connection without slowing execution
Support visiting teammates and leaders with office setup, schedules, and logistics
Partner with Ops to maintain a consistent office experience as Profound grows across NYC, SF, and London