Office Operations Supervisor

Morrison & Foerster, LLP • Seattle, WA

7h

About The Position

This role leads day-to-day facilities and office operations for the Seattle office. It ensures a safe, efficient, and well-run workplace. The position oversees maintenance, security access systems, safety and ergonomics programs, emergency procedures, and construction projects. It serves as the primary liaison with building management and external vendors. The role supervises reception, conference and guest services, office services, and outsourced partners. It resolves facilities and systems needs related to HVAC, electrical, furniture, equipment, and life-safety systems. The position improves and documents operational processes to drive efficiency and consistency. Through proactive communication and collaboration, it ensures high-quality service delivery with minimal disruption.

Requirements

• Bachelor’s degree preferred, with at least three years of supervisory experience in a client service–focused environment.
• Experience managing full-service facilities operations and delivering a high-touch client experience to internal and external stakeholders.
• Strong proficiency with Microsoft Word, Excel, PowerPoint, and Outlook; familiarity with HRIS and Visio a plus.
• Demonstrated experience managing vendors, contractors, and suppliers using project management best practices.
• Working knowledge of facilities maintenance, building systems, life-safety systems, and applicable codes and regulations (ADA, OSHA, fire codes).
• Proven ability to lead, supervise, and train teams while maintaining high service and performance standards.
• Highly proactive, detail-oriented problem solver with strong ownership, judgment, and follow-through.
• Excellent communication, organizational, financial, and negotiation skills; ability to collaborate effectively at all levels.
• Ability to manage multiple priorities under deadlines, maintain professionalism under pressure, lift up to 50 pounds, and work flexible hours as needed.

Nice To Haves

• Background in law firm, professional services, or hospitality environments strongly preferred.

Responsibilities

• Lead overall facilities management for the office, including maintenance, security, cleaning, building systems, and continuous improvement of the workspace.
• Anticipate operational needs, forecast trends, and identify cost-saving opportunities while maintaining a pristine, professional environment.
• Document and maintain facilities procedures, project logs, and operations manuals; provide regular updates to office leadership.
• Serve as the primary liaison with building management and ensure compliance with lease terms, ADA requirements, and applicable regulations.
• Oversee facilities service requests, preventative maintenance programs, and vendor performance to ensure timely, high-quality delivery.
• Supervise reception, conference, guest services, and office services operations, including staff training, orientation, and service standards.
• Manage conference rooms, office readiness, and catered services to support meetings, events, and client engagements.
• Coordinate purchasing of office supplies, equipment, and services; manage inventory, stocking, and invoice approvals.
• Manage facilities-related budgeting, billing, invoice review, and expense tracking in alignment with approved budgets.
• Lead and support office projects such as space planning, office moves, restacking, and construction initiatives.
• Negotiate and manage vendor and consultant relationships, contracts, and preventative maintenance schedules.
• Lead office safety, security, emergency preparedness, ergonomics, and wellness programs, serving as the primary safety coordinator.

Benefits

• MoFo offers a comprehensive benefits package starting on your first day.
• A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family.
• Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
• Global wellness program, including free access to Talkspace and Calm apps.
• Annual community service day to make an impact on your community and a birthday holiday just for fun.
• Education reimbursement annually.
• Dedicated Talent Development team.
• Competitive annual profit-sharing contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager