Office Operations Manager

INOVA CmbH • Falls Church, VA

74d

About The Position

Inova Cardiac Diagnostics is looking for a dedicated Manager Office Operations to join our team. This role will be Full-time, Day Shift, Monday-Friday, 8:00 a.m. - 4:30 p.m. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Requirements

• Bachelor's degree in related field (or relevant experience in lieu of degree equivalent to 8 years).
• 5 years of professional work experience in a relevant work environment.
• 2 years in a management or leadership role.

Nice To Haves

• Cardiology experience.
• Office management experience (multi-sites a plus).

Responsibilities

• Manages all aspects of Human Resources (HR) within the assigned department in conjunction with the Senior HR Consultant and HR Director.
• Maintains effective and responsive relationships with internal/external customers and senior leadership.
• Ensures the provision of consistent, available and qualified staff to meet the needs of clinical/billing staff and others, to achieve departmental service objectives and financial targets.
• Manages operational finances such as budgeting, control of salary/non-salary and capital investment expenses.
• Oversees all business back office processes such as inter-connectivity with clinical operations and billing operations.
• Develops strategies and best practices for operational effectiveness and process efficiencies.
• Oversees assigned department or functional area to ensure it is performing effectively, which may include hiring and training team members, creating and implementing business strategies, managing performance of team members, and delegating tasks.
• Participates with management, medical staff and clinical leaders in the organization's decision making committees and processes.
• Develops, supports and participates in programs that enhance the integration of services across Inova Health System.
• Manages existing business processes and practices for the department and other interdependent operating units.
• Oversees/directs business office team members in formal performance improvement programs, 'Service Excellence' and compliance with The Joint Commission, Medicare, Medicaid and state regulatory bodies.
• Utilizes statistical and other pertinent data to determine/justify the need for human, material and environmental resources to deliver high quality business support services.
• Confers with Risk Management, Medical Records Coding, Patient Registration and Performance Improvement to assist in the validation of information and reporting.
• Coordinates inter-functional sharing of resources with clinical and billing operations to ensure optimal expense management and minimize redundancy.
• Works with stakeholders (e.g. management, staff, organization leaders, vendors and community) to assess performance of business support services.
• Creates action plans, profitability strategies and revenue management initiatives for key areas of focus - resulting in optimal revenue streams.
• May perform additional duties as assigned.

Benefits

• Medical, dental and vision coverage.
• Robust team member wellness program.
• Inova matches the first 5% of eligible contributions for retirement starting on your first day.
• Tuition and Student Loan Assistance offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Paid time off.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Furniture and Related Product Manufacturing
• Education Level: Bachelor's degree