Office of Student Financial Planning - Office Assistant

High Point UniversityHigh Point, NC
126d$9

About The Position

The Office of Student Financial Planning works diligently to assist students in their pursuit of postsecondary education at High Point University. We know that financial assistance is often needed, so we guide families on different forms of grants and scholarships, loans, work programs, and payment options that may be available to them. Student employees serve as a first point of contact for the office and assist with general administrative duties. This is an academic year position which can also include summer. As a student employee, you will gain experience in customer service, working in an office environment, also time and organizational management while enhancing your verbal communication skills and ability to multi-task.

Requirements

  • Comfortable speaking with people in person and over the phone
  • Basic Microsoft Office Word and Excel skills
  • Maintain confidentiality as a large quantity of this office’s work involves private information
  • Good academic standing with a minimum cumulative GPA of 2.75

Nice To Haves

  • Good Customer Service
  • Attention to detail
  • Dependable
  • Trustworthy

Responsibilities

  • Greet students, parents and visitors as they enter the office
  • Answer basic questions via the phone and in person
  • Transfer calls to counselors and other offices on campus
  • Create student files
  • File paperwork in individual student files
  • Input material into scanning system and store as defined by departmental guidelines
  • Other duties as assigned
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