Office of Administration and Innovations Intern

Mid-Atlantic Permanente Medical Group Careers•Washington, DC

12d•$20 - $25•Hybrid

About The Position

Mid-Atlantic Permanente Medical Group (MAPMG) invites applications for an Office of Administration and Innovations Intern to join our Office of Administration and Innovations department. This position is a full-time, 40 hours per week, internship opportunity based out of our regional office located in Washington, D.C. with a hybrid work model. Please note, this position is ineligible for benefits. The summer internship program runs for about 12 weeks with a start date of May 29, 2026, and an end date of August 15, 2026. Click here to learn more about MAPMG’s Internship Program. Mid-Atlantic Permanente Medical Group is comprised of more than 1,700 Permanente physicians and nearly 300 staff professionals who come together to make a positive impact on the health and lives of more than 800,000 members in Virginia, Maryland, and the District of Columbia. Reporting to the Executive Consultant, the Office of Administration and Innovations Intern will support high-impact initiatives related to consulting, analytics, strategy, communications, and executive leadership priorities. This role provides exposure to innovative healthcare practices, organizational strategy, and strategic planning within a large integrated healthcare organization. You will collaborate with leadership and cross-functional teams to analyze data, conduct research, and support the development of innovation-focused proposals that improve healthcare delivery and operational effectiveness You can expect to: Develop research summaries and insights on healthcare industry trends and verticals to support innovation and strategy initiatives. Prepare visually engaging reports and presentations that support the development of innovative proposals and leadership decision-making. Partner with the Chief of Administration and Innovation and team members on strategic projects aimed at improving value for patients, providers, employees, and healthcare consumers. Provide analytical support by evaluating patient feedback, survey results, market research, and internal organizational data to identify actionable insights. Lead or assist with translating research findings and data analysis into strategic recommendations for organizational leadership. Oversee or support the development and configuration of the Innovations Backlog in Microsoft Dynamics 365 to enhance tracking and prioritization of innovation initiatives. Administer system automation support by building and maintaining Power Automate flows and Copilot Studio agents to streamline processes and integrations.

Requirements

Must be a current student enrolled in a Bachelor’s or Master’s Degree program in Business, Health Administration, Public Health, or a related field during the duration of the internship; Recent college graduates are ineligible for the internship program.
Must be available to work full-time, 40 hours a week, for a minimum of 12 weeks.
Interest or coursework related to healthcare strategy, business analytics, innovation, or healthcare systems improvement.
Strong familiarity with Microsoft 365 applications, including Dynamics 365, Power Automate, Power BI, SharePoint, and Copilot Studio.
Exceptional attention to detail, strong written and verbal communication skills, analytical thinking, and strong problem-solving abilities.
Ability to troubleshoot issues, identify root causes, and implement effective solutions.
Demonstrated initiative, adaptability, and the ability to thrive in a fast-paced work environment.
Passion for improving healthcare delivery and driving meaningful organizational change.
Must be able to commute to the Washington, D.C. regional office as needed.
Candidates must either currently live in or be willing to relocate to the Washington D.C. metropolitan area.
Candidates must either currently live in or be willing to relocate to the Washington D.C. metropolitan area
Must provide documentation of the Covid vaccine 2-dose series (or J&J 1-dose) prior to October 1, 2023, or documentation for 1-dose of the most current Covid vaccine (Pfizer or Moderna) as a condition of employment.
Must provide documentation for the influenza vaccine as a condition of employment

Nice To Haves

Previous experience in consulting, analytics, healthcare operations, or strategic planning is a plus.

Responsibilities

Develop research summaries and insights on healthcare industry trends and verticals to support innovation and strategy initiatives.
Prepare visually engaging reports and presentations that support the development of innovative proposals and leadership decision-making.
Partner with the Chief of Administration and Innovation and team members on strategic projects aimed at improving value for patients, providers, employees, and healthcare consumers.
Provide analytical support by evaluating patient feedback, survey results, market research, and internal organizational data to identify actionable insights.
Lead or assist with translating research findings and data analysis into strategic recommendations for organizational leadership.
Oversee or support the development and configuration of the Innovations Backlog in Microsoft Dynamics 365 to enhance tracking and prioritization of innovation initiatives.
Administer system automation support by building and maintaining Power Automate flows and Copilot Studio agents to streamline processes and integrations.