Office Manager

Midwest Veterinary Dental Services • Elkhorn, WI

88d

About The Position

We’re looking for a motivated Office Manager to support the Area Business Manager and help keep our veterinary specialty clinic running smoothly. This is a hands-on leadership role where you’ll be part of the team more than half the time—while also guiding, mentoring, and supporting staff. If you enjoy balancing leadership responsibilities with day-to-day clinic work, and want to make a positive impact on both patients and people, this role is a great fit. As an Office Manager you’ll help build a strong team culture, support clinic operations, and make sure clients and patients have the best possible experience. You’ll assist with staff development, scheduling, and coaching, while working closely with the Area Business Manager to ensure the hospital meets its goals.

Requirements

• High school diploma or equivalent (required).
• At least 5 years of veterinary experience, with 3+ years in a leadership or supervisory role (preferred).
• Strong organizational and multitasking skills, with the ability to work in a fast-paced environment.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Comfortable using scheduling, timekeeping, and basic office software.
• Strong people skills—you know how to coach, mentor, and build positive relationships.
• A solutions-focused mindset, with the ability to foster teamwork and keep operations running smoothly.
• Professionalism, confidentiality, and a commitment to excellent patient and client service.

Responsibilities

• Process and review payroll to ensure accuracy and timeliness.
• Keep practice benchmarks on track, including financial and operational goals.
• Oversee inventory and controlled drug protocols.
• Maintain employee records and OSHA compliance.
• Process bills and statements, ensuring timely distribution.
• Review and generate key clinic reports (End-of-Month, Flash, etc.) to share with leadership.
• Support the Area Business Manager with additional operational needs.
• Onboard, train, and support team members with skills testing and development opportunities.
• Provide coaching, mentorship, and feedback to help staff grow in their roles.
• Partner with leadership to complete performance evaluations and address staff concerns.
• Assist with employee relations, including coaching conversations and counseling when needed.
• Lead by example, working alongside the team during daily operations.
• Help with recruiting efforts, including interviewing and sharing hiring recommendations.
• Lead regular staff meetings, keeping the team updated and connected.
• Serve as the 'go-to' person for staff questions, concerns, or operational issues.
• Communicate effectively between staff, doctors, and administration.
• Support marketing and community outreach to help the clinic grow.

Benefits

• A role that lets you combine leadership with hands-on veterinary work.
• Opportunities to grow your skills and support your career development.
• A supportive leadership team and a clinic culture built on teamwork and positivity.
• The chance to directly impact patient care, client service, and team success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED