Office Manager - LaGrange
About The Position
Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets. Job Title: Office Manager FLSA Status: Exempt Department: Retail Hours of Operation: Varies by office location, Saturdays by rotation General Job Summary: Manage team to achieve assigned goals though exceptional service and needs based selling. Oversee office operations while supervising and developing staff.
Requirements
- High School Diploma or GED Equivalent required – BS/BA business related field preferred
- Graduate of Management Training Program or
- 3+ years of retail banking experience
- 1+ years of lending experience
- Computer proficiency including Microsoft Word, Excel, Outlook, Etc.
- Ability to work in team environment and motivate others
- Proven supervisory experience helpful
- Professional appearance and demeanor
- Good communication skills – both written and verbal
- Organizational skills and time management
- Ability to adapt to a changing environment
- Demonstrate active listening skills
- Practical application of policies and procedures
- Ability to coordinate actions in relation to the actions of others
- Ability to foresee problems and develop solutions
Responsibilities
- Retain and expand current customer relationships
- Open new accounts, perform account maintenance, process and close loans
- Consultative Selling - Engage existing clients and prospects to uncover needs and offer solutions
- Perform Service Associate duties as required, such as, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture
- Responsible for team building & motivation – Track results vs. goals, conduct weekly team meetings and coach employees
- Supervise branch personnel – Responsible for performance appraisals, employee development, disciplinary actions and scheduling
- Lead, exemplify and coach to 212º commitment to service
- Assist with business development by preparing for and participating in business calling activities, networking, and community involvement.
- Remain up to date with changes in bank operational policies and procedures to ensure staff compliance while making recommendations to improve efficiency
- Responsible for customer relations including complaints and inquiries
- Responsible for office operational processes
- Represent the bank at community functions
- Other functions as required
Benefits
- 401(K) with a company match of up to 6%
- ESOP employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Cancer/Disease insurance
- Accident insurance
- Flexible Spending Accounts
- Flexible Savings Accounts
- Health Savings Accounts
- Bank paid Life/AD&D insurance
- Voluntary Life/AD&D insurance
- Bank paid Short-Term and Long-Term Disability insurance
- Employee Stock Purchase Plan
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
