Office Manager - Raleigh, NC
About The Position
APEX Orthopaedics Spine & Neurology is a premier healthcare facility committed to delivering exceptional orthopaedic, spine, and neurology care across North Carolina and South Carolina. We pride ourselves on offering innovative treatments with a conservative approach, ensuring the highest quality of care for our patients. We are currently seeking a highly motivated, detail-oriented, and experienced Office Manager to lead the administrative and clinical operations of our Raleigh facility. This role is pivotal in maintaining operational efficiency, fostering a positive team culture, and supporting the overall success of our practice.
Requirements
- 2–3 years of management experience in a healthcare setting
- Strong knowledge of healthcare regulations and compliance requirements
- Excellent organizational, multitasking, and time management skills
- Proven ability to lead and collaborate with diverse teams
- Strong communication, problem-solving, and customer service skills
- High level of integrity and discretion in handling confidential information
- Willingness to learn and support various roles within the clinic
- Positive, solutions-oriented attitude and a commitment to continuous improvement
Responsibilities
- Act as the on-site manager for daily administrative functions, clinical operations, and facility-related issues.
- Supervise and support administrative staff, fostering a collaborative and positive work culture
- Implement and enforce office policies and ensure compliance with healthcare regulations
- Coordinate with other departments to optimize workflow and communication
- Collaborate with leadership to enhance office efficiency and patient experience
- Address patient concerns and ensure a high standard of customer service
- Manage inventory and ordering of clinical and office supplies.
- Crosstrain and provide coverage for Medical Assistant and Patient Service Specialist roles as needed
- Receive and distribute mail and packages, including signing for deliveries
- Support recruitment, training, and development of administrative and clinical personnel
- Assist in developing training materials and coordinating onboarding for new hires
- Participate in leadership meetings and ensure alignment with company-wide initiatives
- Provide support to medical providers with projects and operational needs
- Troubleshoot technology and software systems as needed
Benefits
- Comprehensive benefits package including medical, dental, vision, and optional add-ons
- Paid time off and paid holidays
- Mileage reimbursement and travel stipends
- Supportive and collaborative work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
