Direct Support Professional (DSP)

PARKER PERSONAL CARE HOMES INC•Pueblo, CO

2d•Onsite

About The Position

Position Description: Contributes to the overall success of PPCH through assisting various departments with complex clerical, scheduling, organizational, planning, and interpersonal responsibilities.

Requirements

Advanced written and verbal communication skills.
Excellent Microsoft Office skills, including Word, Excel, Access, PowerPoint, and Outlook.
Excellent customer service skills.
Excellent organizational and time management skills.
Ability to maintain confidentiality.
Ability to work independently, including holding oneself accountable to deadlines.
Effective listening skills, even when non-traditional communication is used.
Skill and ability to constructively receive and provide feedback.
Ability to work with changing priorities and demands.
Ability and willingness to complete required trainings and learn PPCH operations and systems.
Valid Colorado driver’s license, and ability to meet PPCH’s driving requirements.

Responsibilities

Performs office and clerical tasks for the various departments.
Improves and organizes office operations and procedures.
Oversees maintenance of building and office equipment, which involves partnering with building management and office supply vendors.
Responsible for office supply inventory, ordering, distribution.
Manages incoming and outgoing mail and faxes.
Manages incoming and outgoing phone calls.
Manages internal office scheduling.
Assists with answering phone calls from all PPCH locations when needed.
Responsible for the management and tracking of PPCH property that is distributed to employees.
Scheduling member appointments and coordinating service schedules for all PPCH departments including Clinical, CIE, and other departments as assigned.
Back-up support for PPCH Executive Assistant when needed to include answering email, voicemails, and other duties as assigned.
Assisting with the scheduling and coordinating of social events at this location.
Responsible for maintenance of the PPCH fleet vehicle(s) at this location
Greets and assist staff, customers, PPCH partners, and other visitors in-person, on-line, and by phone.
Continually models and encourages a culture of inclusiveness, equity, and diversity.
Maintains strong relationships with PPCH program leadership and staff, customers, vendors, and contractors who effect the operations of PPCH.
Collaborates with programs and departments to carry out PPCH goals and objectives.
Demonstrates excellent customer service and respect for others including individuals in services, staff, guardians and loved ones, and others.
Completes required trainings, including annual refreshers, according to established timelines.
Ensures confidentiality and security of information.
Maintains knowledge and understanding of PPCH and other regulating agencies’ policies, procedures, rules, regulations, and guidelines as related to position.
Assists with audits as requested.
May assist other departments or supervisors.
Assists with marketing tasks, as requested.
Resets passwords, as needed.
Other duties as assigned.