Office Manager

Rios IncLos Angeles, CA
Onsite

About The Position

RIOS is looking for a Front of House Receptionist and Office Manager to support our office needs and contribute to our vibrant office culture. This role is a platform to shape how the studio feels, functions, and connects. You'll be the first impression RIOS makes on every visitor, client, and collaborator who walks through our doors, and a key part of the operational backbone that keeps the office running efficiently. This is a highly visible, fully in-office role (5 days/week) that sits at the intersection of hospitality, operations, and community building. You'll report to the Director of Human Resources and work closely with teams across the firm.

Requirements

  • High energy, proactive, and deeply organized
  • Warm, professional presence with strong interpersonal instincts
  • Creative thinker who brings fresh ideas to office culture and hospitality
  • Calm and solutions-focused in a fast-paced, dynamic environment
  • Self-directed, spotting what needs doing and getting it done
  • Collaborative and resourceful; comfortable working across all levels of the firm
  • 2-3 years of professional experience in an office manager or related role
  • Strong proficiency in Microsoft Office suite.
  • Thrives in a high-pressure environment
  • Strong communication skills
  • Highly organized with strong attention to detail
  • Ability to collaborate with a variety of personalities
  • Ability to multitask and prioritize completing tasks and meeting deadlines
  • Ability to lift up to 40 lbs
  • Perform duties with the highest level of confidentiality and integrity

Responsibilities

  • Be the warm, energetic face of RIOS by greeting visitors, clients, and collaborators with intention and making them feel genuinely welcomed
  • Anticipate guest needs from arrival to departure: parking coordination, wifi access, refreshments, conference room readiness
  • Answer and direct incoming calls professionally and promptly
  • Ensure the reception area, conference rooms, and shared spaces are consistently clean, organized, and presentation-ready working with the Day Porter
  • Take ownership of the day-to-day operations of the office by proactively identifying and resolving facilities and operational issues before they become problems
  • Manage building-related tasks including maintenance coordination, parking, and communication facilities
  • Keep the office informed with need-to-know information in clear, timely communication
  • Keep kitchen and office supplies well-stocked and organized; manage ordering and vendor relationships
  • Receive, sort, and distribute mail and deliveries; coordinate outgoing packages and FedEx shipments
  • Manage conference room calendars as needed, including scheduling, confirming, resolving conflicts, and coordinating with external contacts
  • Collaborate cross-functionally with IT, Accounting, and other teams on shared operational needs
  • Partner with the Day Porter and Security team to maintain a seamless, well-run office environment
  • Take the lead on planning and executing office events, team lunches, and culture moments
  • Handle event production details for internal and external events, including items like insurance and security details and periodic staffing outside of office hours
  • Coordinate catering and food orders for office meetings and events
  • Work across RIOS teams on event production that enhances the office experience and strengthens community building and drives engagement internally and externally
  • Support ad-hoc research requests and firmwide initiatives as needed

Benefits

  • Healthcare- 100% Employer sponsored medical plan options
  • Dental- 100% Employer sponsored plan options
  • Vision- Voluntary participation in the vision benefit plan
  • Group Life / AD&D- Employer sponsored, $50,000 coverage amount
  • 401k- 2% match, fully vested after 5 years
  • Student Loan Assistance- Up to 2% match of annual salary in a 401k savings account
  • Paid Time Off (PTO)- 20 days for the first 5 years, 25 days after 5 years
  • Floating Holidays- 8 paid days off for personally significant holidays
  • Summer Flex Fridays- 2pm Friday office closure during summer months
  • Licensure Support- Paid day(s) off for exam testing and 100% reimbursement of cost for passed exams
  • Education Credit- up to $500 / year towards professional or extracurricular pursuits
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