Office Manager (Administrative Supervisor II)

Johnson County Kansas•Shawnee, KS

About The Position

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! Johnson County Mental Health is looking for qualified candidates to fill the position of Mental Health Office Supervisor. Mental Health is looking for qualified candidates to fill the position of Mental Health Office Manager. The Mental Health Office Manager is responsible for overseeing the daily operations of our facilities, including opening and closing of the office. The manager oversees our Front Desk, Customer Care Center and Intake staff; ensuring that exemplary customer service is being provided and that all applicable laws and regulations are followed. The office manager is expected to function not only as a proficient leader, but as a positive role model. The Office Supervisor will work as a working supervisor of the administrative support team at their assigned location which could be at our Olathe, Shawnee or Mission locations. First review of applications will be January 21st. The Mental Health Center Operates during the hours of 8:00am-6:00pm.

Requirements

High school diploma or equivalent and four years of administrative support experience are required.
May require KS/MO driver’s license, depending on department or agency.
Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency.

Nice To Haves

Associate’s degree in Business Administration or related field, previous experience in a medical setting including working with patient scheduling, HIPAA and accreditation; and one year of supervision experience are preferred.

Responsibilities

Supervises a group of clerical/accounting personnel; determines, modifies, and implements administrative policies, procedures, and methods to improve office practices; designs and uses spreadsheets and databases to interpret and organize information; provides customized reports to others in the work unit; balances administrative operations with ancillary medical support; including close collaboration with the Medical division, managing client scheduling and wait times to provide appropriate access to care.
Analyzes data and develops budget recommendations and projections for the department/agency; administers complex funds, projects, contracts, or grants; performs duties requiring entry level professional knowledge of accounting; reconciles monitors and resolves non-routine and complex problems; prepares wire transfers and performs accounting functions that have department/agency wide impact.
Researches and recommends equipment, vendors, and prices; coordinates the purchase of non-standard items such as multi-fund purchases and bio hazardous materials; resolves issues and disputes with vendors and identifies the need for increased levels of contract monitoring; authorizes requests for goods and services; monitors contract compliance and may act as Purchasing Card manager.
Manages calendars for senior management with authority to distinguish higher from lower priorities; provides advice and counsel to members of the department/agency head's functional work area; exercises discretion in department/agency policy interpretations; resolves a wide variety of operational problems requiring sound judgment; recommends exceptions to administrative policies that are subject to review.
Supervises several dissimilar or specialized functions each with unique training requirements; devises procedures for complex or specialized functions; anticipates and develops procedures/tools to prevent or solve unusual problems; analyzes short and long-range administrative needs such as space and staffing of functional area; provides training and process documents.
Creates and maintains databases; generates unique reports; creates complex spreadsheets; gathers statistics based on information compiled from various sources in an effort to draw conclusions and makes recommendations; diagnoses and resolves software/hardware problems using substantive computer/software knowledge; designs and lays out publications using specialized software packages.
Conducts tasks associated with payroll processing such as verifies timesheets, finds, researches, and provides resolution to payroll discrepancies; completes and verifies data entry; distributes paychecks; provides information and answers questions from staff regarding payroll issues; maintains attendance and leave tracking records; acts as department/agency/functional resource in data management systems, and provides training to new users; coordinates Family and Medical Leave according to policies, procedures, and guidelines.