Office Manager

Crete United•Smithfield, RI

48d•$55,000 - $85,000

About The Position

The Office Manager will own day-to-day office operations and provide critical support across administration, compliance, HR coordination, and apprenticeship management. This is a hands-on role for someone who thrives on structure, accountability, and follow-through and who understands how a service-based HVAC operation really works.

Requirements

Prior experience as an Office Manager, Office Administrator, or senior administrative professional
Working knowledge of HR administrative processes and employment compliance
Strong organizational skills with the ability to manage multiple priorities
Clear and professional communication skills
High attention to detail and consistent follow-through
Proficiency with standard office software and systems
Self-directed mindset with a strong sense of ownership

Nice To Haves

Experience in construction, HVAC, skilled trades, or a service-based environment strongly preferred

Responsibilities

Manage all office administration including filing, document control, and record retention
Answer and route incoming phone calls in a professional and responsive manner
Track, maintain, and manage contracts, renewals, and required filings including insurance certificates, licenses, and subscriptions
Coordinate monthly and annual renewals for software tools, services, and vendor agreements
Support apprenticeship administration including tracking, documentation, and coordination with external programs
Provide HR administrative support including onboarding paperwork, employee records, benefits coordination support, and compliance documentation
Serve as a point of contact for employee questions related to forms, processes, and basic HR matters
Support leadership with reporting, correspondence, and administrative follow-through
Partner with payroll, accounting, and external vendors as needed to ensure smooth office operations
Handle confidential and sensitive information with discretion and professionalism